Now Hiring - Account Manager - Branded Apparel and Promotional Merch, Hybrid in Waukesha, WI

Account Manager

Main Objective: Manage the promotional product sales cycle for existing clients and create organic growth with existing contacts to maximize sales.

General Duties & Responsibilities:

• Manage existing client accounts and increase sales and gross profit margins in cooperation with our Sales and Leadership Teams by:
• Building and maintaining positive relationships with clients
• Proactively identifying opportunities for sales and fostering communication
• Presenting creative product + service solutions
• Presenting cross-sell and up-sell ideas to clients
• Dealing with objections and assisting in closing sales
• Managing the sales order writing and client confirmation process
• Following up with clients, post-delivery
• Providing best-in-class customer service
• Accountable for client satisfaction and for providing outstanding service
• Manage CRM activities, keeping notes and processes 100% up-to-date
• Manage follow-ups and activities to meet client needs and imposed deadlines
• Develop product proposals and deck presentations
• Sourcing and quoting apparel and hard goods in the ASI industry
• Responsible for keeping delivery commitments in a timely manner and for resolving issues
• promptly
• Support in expanding sales with existing clients by introducing additional solutions and services
• Meet or exceed established sales and gross profit margin goals
• Contribute to market strategy by monitoring new products and client projects
• Train and support other account team members, with potential to lead other account managers in the future
• Setup, plan and merchandise Company and Pop-up stores for clients
• Manage current client inventory programs for enterprise-level clients

New Client Development

• Develop and maintain new client relationships
• Develop relationships in specific categories
• Contractors/trades, Construction distributors, automotive, education,
• Create 2 spec samples per week
• Create 5 virtual samples per seek
• Work with Preferred Suppliers to create marketing collateral for specific industries

Qualifications:

• Ability to effectively communicate and build and maintain relationships with clients at the executive level and the junior management level
• Outstanding written and oral presentation and communication skills
• Detail-oriented with an eye for accuracy
• Ability to multi-task and work quickly under pressure
• Excellent organizational skills
• Ability to identify organizational issues and set priorities
• High-level of responsiveness to customer needs to meet critical deadlines
• Strong sense of urgency
• Caring, ability and willingness to consistently go above-and-beyond to exceed client expectations
• Strong belief in a systematic and structured approach to selling that includes the use of CRM technology to manage your daily routine and be proactive
• Tech savvy with Microsoft Outlook, Word, Excel, PowerPoint and Photoshop
• Ability to learn and embrace new technology
• A self-motivated, friendly, positive and energetic candidate will be successful in this role
• Team player who works well with others
• 3+ years experience in the ASI / PPAI industry is desired
• Compensation negotiable, based on experience

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Travel requirement:

• No travel

Ability to commute/relocate:

• Waukesha, WI 53186: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Apparel: 1 year (Preferred)
• Promotional/ASI industry: 1 year (Preferred)

Work Location: Hybrid remote in Waukesha, WI 53186