Now Hiring - Sales and Customer Support Associate in Fremont, CA

About Forbest Group

The Forbest Group is a global leader in manufacturing and distributing pipe inspection cameras. We operate worldwide through our branches in USA, Canada, Germany, France, and China and 2 production facilities to serve global customers in over 100 markets. Through our businesses, we offer products and solutions to customers for their construction and municipal public works and commercial and residential repairing service’s needs. Forbest is a well-known brand in the industry worldwide, and we are hiring exited Sales Executives/Account Managers for our Canadian Richmond Hill, Ontario branch.

About The Role

Sales Executives will lead the sales strategy for the marketing and growth of new regional clientele and management of assigned accounts to drive growth while ensuring the productivity and profitability of these relationships. The position is primarily responsible for prospecting new clients, leveraging relationships and Forbest’s organizational and brand strengths, and executing the sales plan to enable the branch to meet its sales and growth objectives. This position will report to the North America Sales Director.

Job Responsibilities

· Business development of North American account business contacts into long-term business relationships

· Provide exceptional customer service by proactively building and managing client relationships. Liaise effectively with all sales support services such as research, creativity and charting etc.

· Participate in industry and client events related to the position.

· Support team across North America · Maintain frequent contact with all clients and deliver best-in-class customer service by providing new products that apply to client needs.

· Deliver advanced products/ solution presentations, (verbal and written) to prospective customers.

Job Requirements

- A proven communication and interpersonal skill.

- Proven ability to network, prospect and convert new clients and build strong relationships,

- Strong business acumen with the ability to quickly understand the client’s business, processes, and objectives that will translate into effective solution propositions,

- Excellent organizational, time management, negotiation, and customer service skills,

- Proficiency in all Microsoft Office software packages and overall computer skills,

- A diploma of college or above is required, new graduates are welcome.

Start challenging yourself today in a team environment that rewards innovation and dedication with a competitive salary, an above-average commission compensation plan, quarterly bonus packages, and laptop. The compensation package also includes a comprehensive group health and dental plan.

Why join us

Are you passionate about innovation and new technologies? Do you enjoy being part of and working in a cohesive, family-friendly team?nWe believe that building long-term relationships and integrity are keys to success. Performance-driven by a forward-thinking attitude, passionate teamwork, and the fierce will to continuously learn. If that describes you, we will gladly make way for your ambitions. From day one, we support you with your personal growth through challenging positions and comprehensive learning and development opportunities in a dynamic, diverse, and proactive working environment.

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Salary and Benefits

• Basic Salary ：$4.0K – $5.0K
• Bonus pay
• Commission pay (depending on background and performance)
• Health Plan
• 2 weeks paid vacation per year

Education:

• College degree or higher (preferred)
• Be able to work a consistent shift for at least 4 hours
• Computer skills including keyboard, mouse and multi-screen navigation are extremely helpful
• Customer Service experience is a BIG plus
• Plumbing & HVAC or related experience is a PLUS
• Ability to pass a criminal background and oral drug test
• Be able to lift a package up to 65 lb.
• Language skill required: English

Job Types: Full-time, Part-time

Salary: From $3,650.00 per month

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 1 year
• 2 years
• 3 years
• No experience needed
• Under 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

COVID-19 considerations:

Masks required at worksite.

Ability to commute/relocate:

• Fremont, CA 94538: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Plumbing/HVAC: 1 year (Preferred)

Language:

• Chinese (Mandarin) (Preferred)

Work Location: In personWhat is in it for you? Glad you asked…

• Starting base pay: Negotiable
• Monthly performance Sales Commission and bonus
• Vacation accrual
• We offer training! (but Electrical Repair experience is preferred).

What will you be doing? We have opportunities…

• Engage in a fully training program to teach you what you need to know and what you need to do(invest in you)
• Help customers & Promote products from different customers and different platforms (get variety)
• Navigate various screens to process shipment, file RMA form & report and manage inventory (improve computer & management skills)
• Recommend new products or services to each customer (make a difference for someone)
• Cooperate with other colleagues (learn the entire daily office work)
• In charge of the inventory to optimize our warehouse (learn the entire supply chain)!

What do you need to be successful at this job? It is simple…

• Bachelor's degree is preferred.
• Be able to work a consistent shift for at least 4 hours
• Computer skills including keyboard, mouse and multi-screen navigation are extremely helpful
• Customer Service experience is a BIG plus
• Plumbing & HVAC or related experience is a PLUS
• Ability to pass a criminal background and oral drug test
• Be able to lift a package up to 65 lb.
• Language skill required: English, Mandarin (Preffered)

Job Types: Full-time, Part-time, Contract, Temporary, Internship

Pay: Up to $5,500.00 per month

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

COVID-19 considerations:
Masks required at worksite.

Ability to commute/relocate:

• Fremont, CA 94538: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person