Now Hiring - Account Executive - US in Wheat Ridge, CO

Account Executive

Join a successful, growing team by supporting the North American Client Services department, at Gaming Laboratories International (GLI), in their ability to drive sales for a global market leader in the gambling industry.

Location: We are preferably seeking candidates for an in-office position, which can be based out of any one of our US offices, including Las Vegas, NV, Wheat Ridge, CO, or Lakewood, NJ. However, we are also open to this position being remote based.

Who We Are
With over 34 years in the industry, GLI is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 480 jurisdictions worldwide.

Why You Should Work Here
Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits and a company culture focused on employee development. This position also offers ample travel opportunity.

What You Will Accomplish Here
As an Account Executive in our Client Services Department, you will be able to leverage your natural ability to harness relationships with clients in a diverse and challenging business climate. We are seeking a professional like you to support our clients needs by executing strategic sales plans and delivering results. Our customers are manufacturers, regulators, and operators within the Gambling industry. This is a customer service/sales-focused position and a fit for someone who thrives on helping clients solve problems. You will consult directly with clients to identify their needs and provide viable, efficient solutions resulting in high levels of client trust and lasting relationships. This position would focus on fostering and maintaining business relationships with assigned existing and new clients.

This position will build the success of the client services team and ultimately our clients by focusing on the following:

• Provide world-class customer service on behalf of the Client Services department.
• Cultivate, foster, and regularly connect with existing North American customers.
• Build and maintain relationships with assigned clients by acting as a primary support agent.
• Win and grow business by identifying strategic technical and regulatory challenges and offering solutions to achieve financial goals and business objectives.
• Responsible for sales activities from lead generation through contract signing, and post-service follow-ups for the achievement of customer satisfaction and revenue generation.
• Responsible for recording customers lifecycle data through maintenance and utilization of the CRM system.
• Review of North American campaign leads and follow-up requirements, and share any feedback with internal stakeholders.
• Act as a liaison between cross functional teams in support of sales strategy initiatives.
• Participate, as assigned, in tradeshows, conferences and roundtables.
• Work closely with GLIs Marketing Team and Global Sales Teams on marketing campaigns and Lead Generation.
• Performs other duties as assigned.

How You Will Be Successful

• You will be diligent, communicative, and collaborative.
• You will know who your audience is and what your deliverables are.
• You will exercise good judgement that is in the best interest of the Company.
• You will be open minded to new processes and adaptable to change.
• You will model behaviors consistent with the Companys values.

Education, Experience and Skills:

• A minimum of two (2) years of experience working in a previous sales/development role is required.
• A minimum of one (1) year of experience working in the gaming industry is required.
• Bachelors degree, diploma, certificate or equivalent in Marketing, Communications, Business, Engineering, Sales, or a related field is preferred, but not required.
• Must have experience creating and delivering convincing presentations to senior-level clients.
• Must have excellent communication and interpersonal skills with experience in collaborative decision-making across technology, sales, and customer teams.
• Must be willing to travel up to 30%, including occasionally on short notice.
• Ability to work non-traditional hours, including weekends and holidays and extended hours beyond the traditional workweek, as needed.
• Must have the ability to handle multiple projects under tight deadlines, while maintaining a realistic balance among priorities.
• Must demonstrate a high degree of attention to quality, details, and correctness.
• Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position.

GLI is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.

GLI is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.