Now Hiring - Professional Services Customer Service Representative/Sales Associate in Denver, CO

Our company is looking for Sales Associates with a high level of accuracy and attention to detail. The ideal candidate will have excellent communication skills, the ability to multi-task, and a desire to learn new skills. Responsibilities of the position include guiding customers through their shoe buying experience, consulting with customers for shoe repair needs, providing solutions to customers' product-related issues, and maintaining the store to insure a premier shopping experience. Skilled applicants will be well-trained on our products and committed to retaining expert knowledge of our company's services in order to provide high quality customer service. *This role is on-site, with primary focus of helping clients in store with their shoe buying experience*

Responsibilities:

• Respond to customer questions and problems through telephone, electronic correspondence, and face-to-face.
• Provide customer service for all customer contact centers.
• Have a good understanding of the company's products and services.
• Help customers understand new policies and procedures.
• Be courteous and tactful when dealing with difficult customers or those requiring special assistance.

Job Types: Full-time, Part-time

Pay: $22.00 - $26.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Application Question(s):

• What does great customer service mean to you?

Work Location: In person