Now Hiring - Senior Account Manager, Multi-Family, Amazon Hub in Bellevue, WA

• Bachelor's degree
• 6+ years of professional work experience
• 4+ years of experience in account management, business development, client services, or project management
• Experience negotiating, influencing abilities, and relationship management
• Experience with Excel including familiarity with Pivot Tables and formulas

The Amazon Hub team is looking for a Senior Account Manager to join us in supporting Amazons automated, secure, self-service package delivery solution. In this role, youll have the opportunity to support a wide variety of partners that range from single building owners to large enterprise property management groups.

Our team is dedicated to creating a delivery experience that delights customers while providing a valuable service to apartment and multi-family residential communities. We are seeking a seasoned Account Manager for our Multi-Family Locker team that can help us expand our strategic relationships with key partners. In this role you will lead negotiations, build and optimize our processes, and advocate internally across partner teams on behalf of our customers. We will be relying on you to raise the bar for our customer experience, efficiency, and profitability. You will be expected to confidently operate in fast-pace and sometimes ambiguous environment.

A day in the life
Day to day you will be responsible for the engagement and communication with your assigned accounts, advocating their business needs internally, and developing processes that will allow our organization to efficiently scale in this rapidly growing space.

About the team
The Amazon Hub Account Management team has the unique privilege of being able to make a material impact on how customer's physically interact with Amazon. Our team strives to provide best in class service and is dedicated to innovating on behalf of our customers. We encourage thinking big and there is plenty of room for a leader to make their mark and have a healthy mix of projects that stretch beyond their day to day responsibilities.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA

• Experience in developing and managing multiple key or strategic accounts for a large national or global organization
• Experience using data and metrics to test theories, confirm assumptions, and measure success
• Experience with residential property management, commercial real estate, or similar fields
• Experience managing a dynamic portfolio of customers while successfully working with internal teams to build new capabilities and implement projects
• Experience with managing multiple, competing priorities simultaneously
• Experience working with nascent products/services in new markets
• Experience with a CRM (Customer Relationship Management) platforms to work efficiently. Salesforce experience preferred
• Experience with ambiguity and thriving in a constantly changing environment
• MBA

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit [please apply online]

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,000/year in our lowest geographic market up to $182,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit [please apply online] Applicants should apply via our internal or external career site.