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Now Hiring - Retail Sales Manager - AT&T Mobily in Colorado Springs, CO

Retail Sales Manager - AT&T Mobily in Colorado Springs, CO

Mobily (TX)
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Telecommunications
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Telecommunications Services
To Whom Telecommunications
Location: Colorado Springs, CO
2.7

Retail Store Manager is responsible for store profitability, sales, customer experience and leading/supervising/coaching all Retail sales Consultants. Store manager will inspire and engage employees through motivation and leading by example. Mobily encourages community involvement- we look to our leaders to understand the communities and customers that they serve. We offer a rapid pace in an ever changing industry. Strategic thinkers that champion change will thrive in this people focused sales- centric environment.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  • Ability to deliver extra ordinary Customer Experience and Sales Attainment externally, and internally.
  • Fully accountable for store implementation of The AT&T Retail Promise
  • Fully accountable for execution of sales, service and customer experience initiatives in store
  • Supervise store personnel to: Meet and exceed assigned goals for: customer experience and reputation, sales and service, revenue and productivity
  • Demonstrate the right customer behaviors defined by Delivering an Extraordinary Experience
  • Ensure every seller follows the Mobily Retail Experience and executes on all Learned Key Behaviors at all times:
  • Consistently demonstrate excellent leadership and coaching skills
  • Create a work environment where motivated people can excel
  • Oversee Store floor experience -- Act as Floor General
  • Own Customer Coordination, Welcome and Wait Time process
  • Support Team and assist with customer transactions
  • Coach and counsel personnel on "opportunities" with key sales and reputation metrics, recognize positive performance against key sales and reputation metrics and hold people accountable for poor performance
  • Perform role plays with personnel on a regular basis to demonstrate "what right looks like"
  • Facilitate weekly personnel training/educational sessions
  • Monitor the Customer Feedback Tool on a daily basis
  • Resolve or escalate appropriately any billing or service issues
  • Employee Leadership and Development

Job Type: Full-time

Pay: $40,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • 10 hour shift
  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 3 years (Preferred)

Work Location: In person

Mobily (TX)
Company Size
Unknown
Founded
They Sell
Telecommunications Services
To Whom
Telecommunications
Revenue
Unknown / Non-Applicable


Mobily (TX) is currently hiring for 5 sales positions
Mobily (TX) has openings in: CO, AZ, WI, & NC
The average salary at Mobily (TX) is:

5 Yes (amount not posted)

Mobily (TX)
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Mobily (TX)

Mobily (TX) is currently hiring for 5 sales positions
Mobily (TX) has openings in: CO, AZ, WI, & NC
The average salary at Mobily (TX) is:

5 Yes (amount not posted)