Now Hiring - Financial Services Commercial Healthcare Relationship Manager in Kansas City, MO

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

This position involves direct involvement within the commercial healthcare focus providing both the comprehensive management of existing commercial relationships as well as strategic solicitation of new business opportunities with assigned customers and prospects. Although it can vary by market, targeted healthcare providers generally include large specialty providers and hospitals with annual revenues greater than $15MM.

Essential Functions

• Reach out to assigned customers and targeted prospects with the objective to acquire new business

• Serve as the primary advisor for an assigned portfolio of diverse and complex commercial relationships, ensuring a high level of customer satisfaction and retention

• Coordinate with product partners to cross-sell a full range of products and services

• Critically review and analyze portfolio to reduce risk and enhance profitability

• Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk

• Facilitate the resolution of customer problems, engaging product experts as needed

• Participate in community and business functions/groups to ensure a positive image for the bank and to establish referral contacts within the marketplace

• Ensure compliance with all bank policies, procedures, regulations, and laws

• Manage a portfolio of commercial relationships with some or all of the following characteristics:

  • Average loan portfolio O/S of $50MM to $100MM

  • Average deposit portfolio of $25MM to $50MM

  • Annual contribution of $500M to $750M

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Intermediate knowledge of full range of commercial products, credit policies, procedures and terminology

• Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements

• Strong time management skills, with ability to appropriately prioritize calling activities and strategies

• Goal oriented with well-developed sales skills

• Strong strategic, analytical, and problem-solving skills

• Strong persuasive and negotiation skills

• Ability to structure more complex credit requests

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Basic proficiency with Microsoft Word, Excel and Outlook

Education & Experience

• Bachelor’s degree in Business Administration, or equivalent combination of education and experience required

• 3+ years of commercial banking experience required

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.

*May be filled as a level (I, II or III) based on knowledge, experience, skills, abilities, and education*** #LI-TC1

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