Now Hiring - Patient Care Coordinator/Receptionist - Inside Sales in Henderson, NV

JOB STATEMENT:

The Patient Care Coordinator will help build and maintain our professional image as the Las Vegas hearing healthcare provider of choice.

MAJOR/MINOR DUTIES:

• Greeting patients cheerfully

• Answering 3 line phone system

• Scheduling and coordinating appointments for multiple offices (i.e. hearing evaluations, tinnitus evaluations, hearing aid deliveries, follow-up visits, etc.)

• Conduct daily call backs

• Work with sales team to develop sales opportunities

• Data entry into a proprietary software database re: patient information

• Basic cleaning and minor repairs to hearing aids

• HIPAA compliant

• Creating and maintaining patient files

• Assisting the Specialist and staff with correspondences to physicians and health insurance companies

• Assisting in ordering, shipping, tracking, monitoring, and receiving various products/documents

• Collecting payment from patients

• Maintaining neat work environment

• Other clinical services as needed

• Light travel between office locations

RELATIONSHIPS:

Our private practice is family owned and operated. The Patient Care Coordinator will report directly to the owner. The Business Operations Manager will be the on-site supervisor for this position.

QUALIFICATIONS:

• High School Diploma

• Friendly, outgoing, and full of energy.

• Customer service experience.

• Sales experience.

• Organized, detail and goal oriented.

• Ability to use time productively, maximizes efficiency, and meet challenging work goals.

• Computer skills (i.e. Microsoft Word and Excel)

• Phone skills-ability to handle multiple calls/lines.

• Outgoing and personable, professionalism.

Experience preferred but willing to train the right candidate.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Henderson, NV 89052: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person