Now Hiring - Education Director, Sales - Washington, DC in Washington, DC

CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. Advancing education in over 3,100 member institutions, CASE has 85,000 members in 82 countries.

Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include advancement services, alumni relations, communications, fundraising, government relations, institutional leadership and marketing. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organizations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.

Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.

POSITION PURPOSE
Reporting to the Executive Vice-President in Office of the President, as the inaugural Sales Director, you will play a pivotal role in developing and leading a coordinated sales approach within the organization and driving revenue growth by effectively selling our educational programs, consulting services, data offerings, and membership to institutions, schools, and their leaders. This position requires a strategic thinker with exceptional sales skills and a passion for our mission to empower leaders and integrated advancement professionals through high-quality training, education, and development opportunities.

ESSENTIAL FUNCTIONS
The core functions of this position include but are not limited to the following:
1. Develop and execute sales strategies: Collaborate with the COO, executive team and senior directors of the Opportunity and Inclusion Center, CASE Insights and [please apply online] to develop comprehensive sales strategies that align with the organization's goals and objectives. Coordinate strategies with Regional Executive Directors. Create and implement sales plans to drive revenue growth for programs, consulting services, and membership.
2. Generate leads and build relationships: Identify and pursue new business opportunities through various channels, including but not limited to cold calling, networking, attending industry events, and leveraging existing contacts. Follow up on leads generated by digital marketing campaigns. Build strong relationships with potential clients, partners, and key stakeholders.
3. Sales presentations and negotiations: Deliver compelling sales proposals and presentations to prospective clients, clearly articulating the value and benefits of our programs, consulting services, and membership. Lead negotiations and contract discussions, ensuring mutually beneficial outcomes.
4. Team collaboration: Work closely with the marketing, membership, and program development teams to align sales efforts with marketing campaigns and program offerings. Provide feedback and insights to help refine marketing strategies and optimize sales effectiveness.
5. Sales forecasting and reporting: Develop accurate sales forecasts aligned with annual revenue goals, track sales activities, and regularly report on progress and results to the COO and executive team. Use data-driven insights to analyze sales performance and identify areas for improvement.
6. Customer relationship management: Use CASE technology systems to effectively manage leads, contacts, and sales opportunities. Leverage the CRM to nurture client relationships, track engagement, and maximize customer satisfaction.
7. Stay updated on industry trends: Stay abreast of industry trends, competitor activities, and emerging needs in professional development. Continuously enhance knowledge and expertise to position the organization as a thought leader in the field.

Fiscal Management/Budget Responsibilities/Judicious Use of Resources

• Exercises fiscal responsibility in the utilization of all CASE resources.

Liaison Responsibilities

• Works cooperatively and diplomatically with all divisions and regions.
• Liaises with CASE colleagues in other parts of the world to ensure the best sharing of ideas, expertise and knowledge.
• Incorporates tasks and/or projects related to objectives as directed by the CASE Strategic Plan.

Image Responsibilities

• In keeping with the CASE Values Statement, ensures that CASE is well represented by exercising a high degree of professionalism, accuracy, and ethics, in all activities, services, and products.

Performs other duties and responsibilities as assigned by the Supervisor.

JOB COMPLEXITY AND KNOWLEDGE

• Ability to quickly learn about the association and our key training areas in depth.
• Understanding and/or willingness to learn how to effectively sell products and services to members in multiple regions of the world.

Problem Solving and Judgement
High level judgement and problem-solving skills are required, as the incumbent is frequently faced with situations which require immediate action in response to issues and requests. The breadth and depth of understanding of an issue and the key internal/external persons handling the issue, and the way in which the issue is handled, all affect the outcome of the situation.

Professional and Organizational Knowledge

• The position requires that the incumbent quickly develop a deep understanding of CASE, its policies and procedures and an understanding of the culture and regional and divisional interdependencies.
• The position requires a deep understanding and respect for the organizations systems and workflow.

POSITION REQUIREMENTS

Education and Experience:

• Bachelor's degree in business, marketing, or a related field is preferred.
• Proven track record in sales: A minimum of 5 years of experience in sales, preferably in a B2B environment, with a demonstrated ability to consistently meet or exceed sales targets.
• CRM and sales tools proficiency: Experience working with CRM systems and other sales tools to manage leads, track sales activities, and generate reports.

Skills and Abilities:

• A demonstrated interest in advancing education in the not-for-profit sector.
• A strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
• An understanding and interest in engaging with a broad range of cultures and countries.
• Strong sales and negotiation skills: Exceptional sales skills, including lead generation, prospecting, consultative selling, and contract negotiations. Ability to effectively communicate the value proposition and benefits of our programs, consulting services, and membership.
• Strategic thinker: Ability to think strategically and develop effective sales strategies and plans. Experience in market research, analysis, and forecasting to identify market opportunities and drive revenue growth.
• Relationship building: Excellent relationship-building and interpersonal skills to establish rapport and credibility with diverse stakeholders. Proven ability to maintain long-term client relationships and cultivate partnerships.
• Results-driven: A self-motivated individual with a strong focus on achieving results. Demonstrated ability to work independently, set priorities, and manage multiple projects concurrently.
• Excellent communication skills: Exceptional verbal and written communication skills, with the ability to deliver compelling presentations and proposals. Proficiency in using technology for virtual meetings and presentations.
• Passion for professional development and educational advancement: A genuine passion for the organization's mission and a strong belief in the power of professional development to drive individual growth and institutional success that transforms lives and society.

Salary and Incentive Compensation Structure:
Base salary + bonus compensation structure.

Management reserves the right to review and revise this document at any time. This document represents a description of intended job content, and should not be construed in any way to be a contract of employment.

Thank you for your interest. Only the selected candidates will be contacted for an interview