Now Hiring - Change Management Specialist in Silver Spring, MD

Title: Change Management Specialist
Location: Remote with Occasional Onsite
Company Background
Since its founding in 2007, APV's portfolio of clients has grown significantly. As a well-established, woman-owned, Small Business Association-certified 8(a) company, APV has become a small business leader in supporting a multitude of clients, from more than 15 federal and state agencies, including the Department of Defense, to civilian organizations. As of 2021, APV has executed 70 plus prime contracts and received exceptional performance and client service ratings. APV is currently working on more than 30 government projects. APV has a wide portfolio of contracts and “Best-in-Class” contract vehicles, including GSA MAS, OASIS Small Business, and 8(A) Pool 1, CIO-SP3 SB & 8(a) across all functional areas, HCaTS, and several other industry-specific BPA and IDIQs.
APV is a mature company dedicated to quality and exceptional delivery to meet its clients’ missions. We understand our workforce is an essential part of this. We hire the best and take care of the people who join our team. We continue to maintain 96% employee satisfaction and have a high retention rate, well above the industry average for our small business peers. We do this by offering a competitive compensation plan and a leadership team that is dedicated to employee growth and advancement.

Role:
The Change Management Specialist will support the FDA CDER Event Management team by applying a structured change management approach and methodology for the people impacts of change due to process development/transformation and/or technology implementation. The consultant in this role will be responsible for researching, developing, and implementing a comprehensive change management strategy for FDA CDER. The specialist will conduct stakeholder diagnostics, design, implement, and assess change management strategies and plans in support of overall change initiatives related to training, communications, engagement, and online solutions that support the successful adoption of new ways of working.

Duties:

The Change Management Specialist will:

• Work with Government staff to develop an FDA CDER Event Management change management strategy, aligning goals, objectives, and strategic initiatives that will support the most effective plan for change management and outreach activities.
• Coach CDER clients and support them throughout the change management process.
• Develop and implement effective communication strategies to realize sustained change with ongoing outreach efforts.
• Apply a structured approach to transition individuals and teams from the current state to the desired state to achieve improved and sustainable mission results.
• Assist with building and maintaining stakeholder relationships.
• Collect, analyze, and review stakeholder data to inform the most effective change strategies, support services, tools, and resource needs.
• Create action plans for implementing the change activities identified in the change management strategy. Propose resources required to support each action plan.
• Conduct a change readiness assessment as a baseline current state and use data to inform the change management strategy and identify potential areas of resistance.
• Create and implement a change strategy evaluation plan to regularly gather progress data throughout the transition to the desired future state. Identify areas of improvement to be addressed.
• Provide leadership and support to all stakeholder groups to enhance the effectiveness of the change strategy.
• Prepare a change risk management plan, review with client leadership, and include it as part of the overall change management strategy. Evaluate proposed changes and change initiatives to determine the relationship between level of effort and level of risk.
• Create, maintain and report to project leadership the status of change management efforts and results, on a regular basis.
• Manage client expectations and awareness of support delivery time and approval process requirements.
• Apply industry best practices in developing all change management strategies.
• Adjust schedules and targets with client and team as needed.
• Plan and lead meetings with clients to document requirements, explore potential solutions, and present iteratively and on completion of change activities as needed.

General Job Functions:

• Participate in regular team and client meetings as assigned/requested by the client.
• Effectively manage assigned support requests on team request tracking systems.
• Respond quickly to team and client emails and communication channels.
• Provide support to various workstreams to support other members of the project team.
• Follow quality assurance requirements that all deliverables are reviewed before submission to the client, are on time, and are peer-reviewed for quality.
• Meet all FDA, CDER, and APV training requirement deadlines.
• Follow communication protocols.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in human resources and business administration, or specialized fields such as organizational development, organizational behavior, industrial and organizational (I-O) psychology, or related field.
• Five years of experience in developing change management strategies and executing change management action plans that support mission objectives.
• Strong oral and written communication skills.
• Experience either as an employee of the federal government or as a consultant to the federal government.
• Preferred: Master’s degree in a related field.
• Preferred: Prior experience supporting FDA or another health agency.
• Preferred: Experience in the pharmaceutical industry or regulatory affairs.

Knowledge/Skills/Abilities Required:

• Ability to multitask and meet tight deadlines.
• High-level attention to detail and strong organizational skills.
• Excellent communication skills with staff and clients at all levels—verbal and written.
• Excellent customer service skills.
• Excellent analytics and problem-solving skills.
• Desire to maintain and improve the quality of CIPT support and products.
• Team player.

Certifications Required/Preferred:

• One of the following certifications is required; two certifications is preferred: Certified Change Management Professional (CCMP), Prosci Change Practitioner Certificate, ATD Certification in Change Management, Change Management Institute Certification, MSI Change Management Specialist Certification, ITIL Mastering Change Management Certification, or Change Management Foundation Certificate

Security Clearance:

• Ability to obtain and maintain a federal government public trust security clearance.

About A P Ventures

A P Ventures is an Equal Employment Opportunity employer. All qualified applicants are considered without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Minorities/Females/Veterans/Disability candidates are encouraged to apply. Qualified military veterans are encouraged to apply.

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Silver Spring, MD 20903: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have one of the following certifications? Please list all that apply.

Certified Change Management Professional (CCMP), Prosci Change Practitioner Certificate, ATD Certification in Change Management, Change Management Institute Certification, MSI Change Management Specialist Certification, ITIL Mastering Change Management Certification, or Change Management Foundation Certificate.

Education:

• Bachelor's (Required)

Experience:

• developing change management strategies: 5 years (Required)
• working for a federal government agency: 1 year (Required)

Work Location: Hybrid remote in Silver Spring, MD 20903