Now Hiring - Retail Sales Deli Sales in Spokane, WA

Yoke's Foods, Inc.

Washington State Job Description

Position Title:Deli Sales Associate

Job Code:121

Department:Deli Department

Reports To:Deli Manager

FLSA Status:Nonexempt

EEOC Codes:35-9099, 4130

Wage Range: $15.75 to $18.50 depending on experience with provable hours or work sample

Benefits:

Employee Assistance Program (EAP) 100% Company paid

Employee Stock Ownership Plan (ESOP) 100% Company paid

Years of Credited ServiceVested Percentage

Less than two years0%

Two years20%

Three years40%

Four years60%

Five years80%

Six or more years100%

Daily Pay Employees option to work today get paid today

401K Company matching up to 4% (if elected)

Medical, Dental, Vision, Life Insurance (no deductible medical option) Employer pays the majority of the premium

Health Savings Account (HSA) (depending on plan selected)

Paid holidays include: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day (time and a half for worked holidays)

Three days Bereavement pay

Three days Jury pay

Washington Paid Family & Medical Leave Company pays 26.78% of premium

Washington Paid Sick & Safe Leave Employees earn 1-hour sick leave for every 40 hours worked

Essence of Position

To provide a pleasant and efficient deli experience by actively engaging guests, ensuring they receive unparalleled hospitality and professional service.

Shared Expectations for all roles within our company include, but are not limited to the following:

• 
  Creating a welcoming atmosphere for everyone.
• Embracing Yokes Core Values and Mission Statement as an integral part of your contribution to our team.
• Promoting Yokes sales and company growth by patronizing Yokes stores and representing our company in the community with a positive message.
• Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yokes.

Tasks of Position

The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company.

• 
  Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safety perform assigned tasks and duties, prepared to provide excellent service.
• Promoting sales through active discussions with guests, offering product recommendations, and discussing current promotions and service information. (Examples may include: asking guests if they need other products to accompany requested items, chatting about Yokes signature items, fresh board and sweet deal suggestions, or providing information about recipes and products).
• Providing exceptional service by greeting guests, and informing them of special features, product information, and services offered by the deli. Services include, but are not limited to the following: delivering, slicing to order, reducing packaging size of sandwiches, offering free samples, making sandwiches to order. Producing and displaying special features including: Homemade salads, recipes for entrees and sides, chicken prepared fried or baked, and homemade casseroles.
• Understanding and capable of the following: preparing food for daily business as assigned, making assorted coffee drinks, portioning and weighing salads, hot entrees, meat, cheese, or other food items, placing food in appropriate containers or bags to assure the product is visually appealing and transports without incident, closing, opening, filling cases, facing cases, stacking product type, and using This Ones On Us cards to Make Our Guests Crazy About Us!
• Operating (at minimum) the following equipment in a correct and safe manner: com-line, phone, scales, shrink wrapper, slicer, dishwasher, combi-oven, blender, coffee brewer, grill (where available) lights in case, rotisserie (where available) espresso machine, cash register, knives, and fryer.
• Communicating and completing guests special order requests with accuracy and timeliness.
• Mentoring new associates or associates who are new to the department or task and assuring a positive learning environment.
• Finding a way to make our guests happy.
• Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety, food handling safety, sanitation/housekeeping standards, and guest services.
• Participating actively in the Deli Departments accident reduction plan including: monitoring drains in sinks, combi-ovens, fryers, hood traps, vent traps, and grills, cleaning floors of spills immediately, and recognizing shelf order, safety features of all machinery, store evacuation plan, robbery policy, health codes for sanitizers, case temperatures, gloves, ice scoop, sink regulations, and storing regulations.

Supervisory Responsibilities

This job has no formal supervisory responsibilities; however, every Yokes associate has a shared opportunity to be a leader on the job. The following quote exemplifies our belief in leadership for all associates:

Whether you are the president of a company or the janitor, the moment you step from independence into interdependence in any capacity, you step into a leadership role. You are in a position of influencing other people. - Stephen Covey

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty sufficiently.

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience

High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Reads and comprehends simple instructions, short correspondence and memos. Writes simple correspondence. Communicates effectively and pleasantly with guests, vendors and fellow associates at all times.

• 
  Mathematical Skills
• mathematical skills using units of American money and weight measurement, volume.

• 
  Reasoning Ability
• common sense understanding to carry out instructions furnished in written or oral form. Manages problems involving several concrete variables in standardized situations.

• 
  Other Qualifications
• the state minimum requirement to work with slicers or other deli equipment and tools.
• Certificates, licenses

Valid State Food Handlers Permit

Valid Driver's License or State I.D. Card

• Yokes Provided Training

Deli Skills Training levels One, Two, and Three

Food Handlers Safety Training

HIPAA Training

Late Night Retail Safety Training

Yokes Safety Orientation Training / Active Shooter

Yokes Guest Service Training & Commitment

(Optional: Hepatitis A vaccination provided by Yokes Pharmacy)

Physical Demands & Safety Expectations

Most positions within Yokes require physical effort to varying degrees. As such, associates are expected to be mindful of practicing Yokes safety standards at all times. This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards, safe lifting techniques, lockout/tag out procedures, and emergency protocol. All associates are required to report accidents within 24 hours.

No associate may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.

The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you are regularly required to stand for prolonged periods of time, walk, use hands, fingers, handle, feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste, smell, talk, and hear.

Associate must continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the associate is frequently exposed to moving mechanical parts, occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.