Now Hiring - Patient Sales Specialist in Plano, TX

Patient Sales Specialist

Are you looking for a career where you can positively impact individuals seeking a better quality of life? As an Inogen Sales Specialist you will receive the training, mentorship, and guidance you need to be successful in this role and in your career with us. This full-time, direct hire position has a competitive base salary plus on target earning, career growth, and full company benefits.

The Patient Sales Specialist provides inside sales of Inogen products to oxygen patients through outgoing and incoming phone and email contact. Generates new business from incoming multi-media lead sources. Fields technical product questions and assures that customer's needs are expeditiously addressed. Operates in collaboration with other Patient Sales Specialists to achieve corporate sales objectives. Works to increase marketplace adoption of Inogen products, while exceeding customer expectations and providing a consistently high level of service.

· Base salary for this role is $52,000 with an OTE at $20,000.

About you:

• You have a plan for your day and are disciplined to deliver on your goals
• You are consistent in your approach and effort
• You bring a positive attitude and energy to your work
• You are effective at prioritizing and can constructively manage interruptions
• You care about the details and don’t give up until you find a solution
• You are focused on learning and growing your skills every day and invite suggestions on how to improve
• You are thoughtful in your approach and quickly build rapport with others through listening and responding with empathy
• You can take the lead in conversations to bring opportunities to closure

Responsibilities (Specific tasks, duties, essential functions of the job)

• Build trust with patients by understanding their diverse needs for respiratory care and our products
• Take initiative to organize incoming leads, create strategic call plans, implement calls, and transition sales leads actively
• Demonstrate a responsive pattern to responding to incoming patient calls, emails, and requests for information
• Work with teammates to transition leaders to provider partners
• Accurately and consistently record customer information, activities, suggested improvements, problems you fixed, and updates in our CRM system to reflect your performance metrics
• Ensure timely entering of sales orders, processing of credit card payments and the execution of leasing docs and pricing approvals
• Strives to routinely meet or exceed your goals for call volume, service delivery and sales targets
• The basics: Show up ready to work (Maintain regular and punctual attendance), do the right things (comply with all company policies and procedures), and help your colleagues (assist with any other duties as assigned).

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills required
• Attention to detail
• Solutions-oriented problem solver
• Impeccable phone etiquette
• Must have proven track record of successful team participation as well as ability to work independently and self-start
• Must self-motivate and deliver results with limited oversight
• Must be motivated to achieve results based upon earnings opportunity

Qualifications (Experience and Education)

• Associate degree or a combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
• 1-3 years sales/customer service experience, preferred.
• Intermediate knowledge/proficiency in Microsoft Office, required.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Travel requirement:

• No travel

Work setting:

• In-person
• Office

Application Question(s):

• Please provide your personal email address for future communication.

Work Location: In person