Now Hiring - Inside Sales Representative in East Providence, RI

Quick Fitting designs and delivers Quick Connection Technology. Our proven, reliable, and innovative pipe, wire, and conduit fittings and valves help professional contractors and DIYers by simplifying installations and repairs and making them faster and less expensive to complete. Applications for the company’s pioneering solutions exist in industrial, commercial, marine, agricultural, RV and mobile home, and residential settings. Quick Fitting’s precise engineering, rigorous testing and validation, robust manufacturing and stringent quality standards bring integrity to every Quick Fitting connection, including our relationships with customers, employees, vendors, investors, competitors, and the community at large. We are seeking to further grow this business by adding a Quality Technician to our team.

POSITION SUMMARY

The Inside Sales Representative is an essential part of the Quick Fitting sales organization. They are the primary contact for our prospects, customers, internal sales team, and manufacturers reps for day-to-day operations including sample order entry, CRM maintenance, quoting and customer inquiries. The Inside Sales Representative will be responsible for generating revenue by prospecting and closing new business, as well as expanding the share of wallet with existing customers. The ideal candidate will have experience in inside sales, a proven track record of meeting or exceeding sales targets, and the ability to build strong relationships with customers while working well with other team members and departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure Quick Fitting meets its sales targets and objectives:
• Through outbound calls identify, contact and introduce potential customers or previously identified prospects to Quick Fitting products and will be required to locate buying influences and explain products, quote prices, and solicit orders.
• Understand the characteristics of potential customers and recognize these customers among a target base. Must be able to demonstrate successful sales experience; ability to influence prospective customer using appropriate feature/benefit statements and objection handling skills and ask/close the sale.

• Ensure that customers are educated on the latest information or changes to products and build a deeper relationship/loyalty with the customer.
• Achieve call objectives set forth, including call strategy and production requirements (number of calls, number of decision makers reached, number of opportunities opened, number of sales closed, call dispositions, etc.). Expected to make a predefined number of calls each day and generate a minimum number of sales.
• React to customer requirements outside of standard products when the situation warrants and work together with the customer to come up with a solution that best fits the needs.
• Database Integrity – capture complete and accurate data on each call (and partial data when a profile cannot be completed), such as names, addresses, purchases, reactions of prospects contacted into database.
• Analyze customer trends to identify opportunities to drive monthly orders and engage directly with existing customers to secure orders.
• Execute sales and marketing campaigns by engaging with existing and potential customers.

· Schedule demos/meetings with prospects and existing customers.

• Process incoming sample orders from RSMs and manufacturers rep accounts.
• Create tasks for and communicate frequently with the RSMs and rep network regarding prospects and existing customers.
• Provide excellent customer support by answering customer questions regarding order status and tracking; product cost, availability, and specifications; and addressing a variety of sales questions and customer concerns in a professional and friendly manner.
• Communicate important feedback from customers internally.
• Support sales team in communicating tools and programs to customers and sales representatives.
• Perform other related duties and special projects as assigned.

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent.

• BS degree in marketing or associates degree in relevant field preferred.

• Experience with NetSuite or another ERP system a plus.

• Proficiency with MS Office Suite, particularly MS Excel an MS PowerPoint.

• Customer service experience required. REQUIRED SKILLS AND COMPETENCIES

The specific personal traits required to accomplish the essential duties of this job successfully include:

• Self-motivated

• Strong time management abilities

• Energetic with a desire to learn new skills.

• Exceptional organizational skills with ability to transition quickly from one project to another.

• Ability to problem-solve, think logically, and work independently.

• Ability to demonstrate a positive attitude and lead by example consistently.

• Work well under pressure and meet established deadlines.

• Strong verbal and written communication skills.

• Strong interpersonal skills with a collaborative approach.

• Ability to manage time-sensitive projects.

• Confident and self-driven with the ability to think outside the box.

• Proficient in all Microsoft Office applications.

• Excellent analytical, problem-solving, and decision-making skills.

PHYSICAL AND TRAVEL REQUIREMENTS

• No regular travel required but may be requested to participate in customer or trade meeting 3-4 times a year

• Light work that includes moving objects up to 20 pounds.

QUICKFITTING is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: QUICKFITTING is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at QUICKFITTING are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. QUICKFITTING will not tolerate discrimination or harassment based on any of these characteristics. QUICKFITTING encourages applicants of all ages.

Job Type: Full-time

Pay: $18.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• East Providence, RI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• B2B Customer Service or Inside Sales: 2 years (Required)

Work Location: In person