Now Hiring - Professional Services Customer Service / Office Representative in Birmingham, AL

About Our Agency:

We are a rapidly growing State Farm Insurance Agency, supported by the resources and reputation of a Fortune 50 brand. We strive to be community leaders who will make a difference one client at a time. Individuals who are results-oriented and serious about their development/careers fit well within our culture. If you possess an entrepreneurial spirit and have a desire to win and achieve results, this is the job for you!

Position Overview:

We are seeking outgoing, career-oriented professionals with great attitudes! Applicants should be highly motivated individuals who will work together to reach goals in a fun, energetic environment. As a State Farm Agent Team Member, you will build and develop customer relationships within the community to promote State Farm products, including insurance and financial services. High-performing Team Members will have the ability to enter Agency after 18 months. If you're not desiring to go into agency, this position could still be a great fit for you.

Responsibilities:

-Develop leads both in person and over the phone, schedule appointments, identify customer needs, solve problems that arise, and market appropriate products and services

-Establish customer relationships and follow up with customers, as needed

-Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, and claim submissions

- Maintain a strong work ethic with a total commitment to success every day

-Other responsibilities as required

As an Agent Team Member, you will receive...

-Salary + commission and bonuses

-$30,000-$60,000

-Paid time off

-Growth potential/opportunity for advancement within the office and beyond

-Possibility to enter Agency after 18 months

Job Requirements:

-Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

- Successful track record of meeting sales goals/quotas preferred

- Interest in marketing products and services based on customer needs

- Excellent interpersonal skills

-Excellent communication skills - written, verbal and listening

- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

-Multitasking and organizational skills

- Self-motivated

-Proficiency in Microsoft Office products and similar applications

-Ability to satisfy insurance licensing/continuing education requirements

Additional Desired Abilities/Competencies:

- Financial services knowledge

- Current Property & Casualty license

- Current Life & Health license

Salary: $15.00 - $18.00 per hour

Benefits:

• Paid time off
• Health insurance/dental/vision

Contract type:

• Contract
• Permanent

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Work setting:

• Office

License/Certification:

• General Lines Property and Casualty License (Preferred)
• General Lines Life and Health License (Preferred)

Job Type: Full-time

Pay: $30,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Birmingham, AL: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person