Now Hiring - Travel Sales Gallery Coordinator in Carlsbad, CA
Travel Sales Gallery Coordinator in Carlsbad, CA
At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be.
The Sales Gallery Coordinator greet guests professionally and courteously to provide a positive environment, in support of the sales team.
Key Job Functions:
- Provides high level of customer service through warm welcome and guest happiness
- Identifies and assigns the Sales Executive and Sales Leader guests per the rotation
- Handles incoming telephone calls and provides responses to inquiries
- Ensuring Sales Gallery and Model rooms are ready for the start of business.
- Assist guests on the phone and in-person with direct marketing inquiries relating to the package they have already purchased
- Assigns sales bays for Sales Executives by tour guest count and reassigns sales bays to account for overage and adjust throughout the day
- Ensures that the assignment of tours are logged in HGV system (Chorus) and as needed, in the manual log
- Performs accurate and timely reporting of exception tour information processing to appropriate department
- Maintains and interprets tour rules and rotation to ensure consistency and integrity of process
- Liable for gift banks at assigned locations and maintains accuracy and balancing during shift
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
Now Offering Daily Pay *
Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
What are we looking for?
Requirements:
- 1+ year customer service experience
- High School/GED required, Associate’s Degree or College Diploma preferred
- 1-3 years of sales experience in related roles
- Ability to multitask in a fast-paced environment
- Intermediate digital literacy: Office Suite
- Full flexible schedule required: mornings, nights, weekends, and holidays
- Proficient in English required (proficiency in both English and Japanese preferred)
We offer a comprehensive benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and exciting travel benefits.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Hilton Grand Vacations
5001 to 10000 Employees
1992
Hotels & Resorts
Hotels & Travel Accommodation
https://careers.hgv.com/
Unknown / Non-Applicable
25 Yes (amount not posted)
Hilton Grand Vacations
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Hilton Grand Vacations
25 Yes (amount not posted)