Now Hiring - Manager, Physician Liaison Services in Greensboro, NC

The Manager, Physician Liaison Services is responsible for providing strategic direction and program leadership for the Physician Liaison Services Team. Develop and execute program strategy and initiatives in concert with Directors, Service Line Administrative and Physician Leaders. Responsible for ensuring the Physician Liaison team:

? Grows referral volumes and market share by gathering field intelligence, analyzing available referral data and trends and enhancing referring provider relationships through meeting with physicians, other providers (including PAs and NPs), and key stakeholders in the CH service area.
? Works closely with CH medical staff, leadership and service line leaders to develop initiative in key areas for growth.
? Performs duties to support the goals and objectives of CH in its efforts to deliver measurably superior healthcare.
? Builds health system referral relationships with physicians in surrounding markets with leveraging referrals and re-direction of opportunities (both inpatient and outpatient).
? Perform strategic outreach to loyal and splitter physician practices, including those not on the CH medical staff. The team covers more than 10 key service lines and spans market geography of more than 2,000 providers across 8 counties and 25 distinct cities/towns.

The role has a two-fold focus: ensuring that service lines promoted and geographies/markets covered.
Service lines covered include :
o Heart & Vascular Services
o Neurosciences
o Orthopedics
o Oncology
o General Surgery
o Bariatric & Wellness
o Ambulatory Care Services
o Imaging Services
o Physician Network
o Women?s and Children?s Services
o Behavioral Health Services Geographies/markets covered include :
o Guilford County (Greensboro , Summerfield, Jamestown, Oak Ridge, High Point, Brown Summit, Whitsett, Pleasant Garden, Liberty, Climax)
o Alamance County (Burlington, Elon, Graham, Mebane)
o Rockingham County (Eden, Madison, Reidsville)
o Forsyth County (Kernersville, Winston-Salem)
o Randolph County (Randleman, Ramseur, Asheboro)
o Orange County (Hillsborough)
o Caswell County (Yanceyville)
o Pittsylvania County (Danville)
o Henry County (Martinsville)

Engage in strategic priorities as identified through organizational strategic plan or departmental consensus.
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Ensure Growth and Development of Key Service Lines, including Strategic and Market Intelligence. Assist CH leadership and physicians in planning and implementing strategic growth, including business plan execution; Initiatives may be specific to the needs of the community, the organization as well as the changes related to relevant state and federal legislation. Serves as a subject matter expert for the team- observes new procedures and technology. Gathers field intelligence and other data to develop and carry out a plan consisting of strategies and tactics which target physicians and practices that have the ability to increase referrals to CH. Identifies referral opportunities in assigned geographical areas through meeting with physicians and practice leaders and gathers field intelligence to identify local physicians, splitter physicians, and currently non referring physicians. Provides feedback from referral sources and other contacts to leadership and CH Strategic Development to assist in the evaluation of the primary and secondary market climate and opportunities.
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Ensures that the team is a national leader in best practices of advancement in medicine, physician referral patterns and service line growth. Observes new procedures and technology. Learns programs to assist in interpreting referral data.
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Provide Physician Liaison Services leadership, strategy, and development. Serves as day to day department leader. Leads effort to collaborate with liaisons, Directors, Service Line Administrative and Physician Leaders to build smart growth strategies in key service lines. Educates and informs staff of new/best practices and drives innovation. Facilitates/Participates in the development of regular meetings and communications across service lines and to physician groups.
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Strengthen and Maintain Key Relationships with providers in Cone Healths primary and secondary service areas and outlying/splitter communities. Strengthens referral relations with physicians and their practices in order to strengthen relationships between hospital leadership, medical staff, community physicians and affiliated hospitals to promote growth of service lines, new technologies and access to care. Identifies and builds business opportunities and enhances lines of communication between referring physicians and CH specialties.
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Work as a collaborative team to ensure physician liaison services remains the subject matter experts on physicians and hospital relationships. As service line and subject matter experts, update other members of the team to increase knowledge in order to educate physicians / medical providers. Maintains up- to-date information in CRM on interactions with physicians and medical practices, key initiatives and issues or concerns within the practices to assist with cross coverage.
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Required: Bachelor?s degree with 5 years medical sales, pharmaceutical sales, physician practice management or related health care experience
Preferred: Master?s Degree in business and/or a health care related field or degree in progress with defined graduation date

Prior experience in a leadership role

REQUIRED
Valid Driver's License | Valid Driver's License
PREFERRED