Now Hiring - Manufacturing Inside Sales Representative in Carlsbad, CA

The Inside Sales Representative will be responsible for developing new leads to expand engagement and accelerate growth. The Inside Sales Representative's key responsibility will be to target and support new sales opportunities through outbound cold and warm calls. This person will promote to pool professional’s vital product information that will encourage product purchases. In addition, this person will promote available promotions and programs. This position will work closely with the field sales and service teams to pass along vital information regarding the customer, which can vary from end-to-end closing or qualifying leads to an appointment selling for a specialist to close. To be successful as an Inside Sales Representative, you should be able to build instant rapport and achieve customer satisfaction. A top Inside Sales Rep should also be very competitive and also a good listener and be comfortable making high volume Cold Calls and talking to new people daily.

Additionally, you will:

• Meet established activity targets and key performance indicators, including outbound calls per day, follow up calls, quotes sent, sales, and connects
• Manage and maintain a healthy sales pipeline.
• Prospect and identify potential customers via phone, email, and other methods.
• Proactively work a pre-defined customer call list, identify key decision-makers, and cultivate business opportunities.
• Makes outbound cold calls and emails sales collateral to customers to drive sales and assess customer needs, recommending and upselling products, programs, promotions, and services.
• Build and maintain strong relationships with customers through regular follow-ups and communication.
• Maintain accurate and frequent customer information within an internal database system.
• Become an expert on products available and programs and promotions offered.
• Staying informed about competing products and services.
• Utilize CRM tools to maximize conversion success. Maintain records in CRM accurately of sales activities, wins / losses, and competitive information.

WHAT WE SEEK

• 2+ years of experience in inside sales (outbound calling or telemarketing) and customer facing role.
• Excellent communication, both verbal and written, and active listening skills.
• Excellent time management and organization skills.
• Ability to develop and maintain strong relationships with key personnel in specified targeted customer companies and dealing with repetition.
• Ability to understand service, repair, and renovation company business model and needs.
• Proficient with CRM software and other sales technology tools.
• Ability to operate basic Microsoft office software such as Word, Excel, and PowerPoint.
• Experience troubleshooting and installing swimming pool products is a plus.
• Technical knowledge of Fluidra products and swimming pool equipment is a plus.

WHAT WE OFFER

• 9/80 work week schedule (EVERY OTHER FRIDAY OFF!)
• 2 weeks of paid vacation
• 11 paid Holidays
• Full range of health benefits including medical, dental & vision, short & long-term disability
• 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
• Health and wellness programs / gym reimbursement
• Educational assistance up to $7,000 per year
• On-site self-service café / free gourmet coffee stations
• Company sponsored FUN events!
• On-site gym, ping-pong, foosball, outdoor bocce ball court, BBQ & firepit
• Generous product discounts