Now Hiring - Insurance Employee Benefits Account Manager in Lexington, KY

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firm in the US, is adding a Employee Benefits Account Manager - Key Accounts to their team in Louisville, KY.

Position Summary:

The Account Manager is responsible for the servicing of multiple Employee Benefits client accounts (book of business).

Key Responsibilities:

• Resolve client employee insurance issues, handle questions regarding benefits and assists in claims processing issues. Also assists with patient advocacy and pre-certifications.
• Educate client employees on proper benefit utilization and guidance on most cost effective plan usage.
• Maintain up-to-date client files & systems including adding & terminating employees’ coverages as needed.
• Perform necessary steps (including timely follow-up) to help resolve client service or claim issues/inquiries and/or administrative concerns.
• Interact with carriers and vendors on behalf of the client and the team to resolve insurance billing issues as they arise.
• Prepare and review employee education and communication materials (i.e. Benefit Guides) participating (whenever appropriate) in client meetings/presentations.
• Assist in the coordination & participate in Open Enrollment activities (includes conducting meetings) as needed.
• Coordinate the setup of EDI feeds between the clients’ benefits administration platform and the insurance carriers.
• As part of the client life-cycle (on-boarding, ongoing support and renewal), assist/support the Account Management Team for all lines of coverage by:
• Gathering all necessary data to fulfill our obligations (including the outreach to carriers and client to secure information)
• Supporting the team with the preparation, analysis and delivery of materials that makeup the deliverable (i.e. exhibits, reports and presentations)
• Completing/fulfilling assigned implementation tasks associated with client related projects
• Prepare or request standard and ad-hoc reports (as needed)

Qualifications:

• Education - High School Diploma, Bachelor’s Degree preferred
• Experience – 3 years Employee Benefits Account Management experience
• Licensure/Certification – State Specific Resident Life & Health License is required
• Regulatory and compliance related matters (including healthcare reform)
• Very comfortable with numbers
• Proficient in Microsoft Excel, PowerPoint, Word and Publisher
• Ability to quickly learn new skills
• Comfortable working independently as well as in a team environment
• Ability to establish relationships
• Strong oral and written communication skills
• Ability to multi-task and demonstrate composure/resilience under pressure - Comfortable switching between clients and tasks to meet deadlines
• Strong understanding of insurance and healthcare

Competencies/Skills:

• FRP suite of services and available solutions
• Insurance and healthcare related products
• Strong attention to detail, well organized and responsive
• Strong desire and willingness to learn all aspects

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits:

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

Job Types: Full-time, Permanent

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Work Location: Remote