Now Hiring - Information Technology POS Sales Engineer– Xplor Pay (US Payments) in Louisville, KY

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.

Take a seat on the rocket ship and join us as Product Enablement Manager to help people succeed across the world.

We’re a global team of builders, listeners and problem-solvers who are relentlessly focused on making life simple, so our customers can get back to growing their business, engaging consumers and doing what they love.

You’ll join our Xplor Pay vertical and the team that develops a complete range of payments solutions including point-of-sale, e-commerce, mobile, in-app, recurring billing, e-invoicing, and auto-reconciliation. Our cloud-based solutions allow for seamless, secure processing and help our customers increase revenue, so they become more profitable.

We are looking for an enthusiastic Product Enablement Manager to join a growing Product organization! In this role, you will be responsible for working with our sales channel to help them create confidence in selling the marketplace of products we offer to small to medium size merchants. The role will be focused on increasing the number of sales reps successfully selling integrated software solutions like Point of Sale, Invoicing, and Mobile Payment Apps, among other adjacent merchant services products.

To thrive in this role, you will need to create a strong technical understanding of our products. You will need to create strong partnerships and build trust across our sales distribution channels. You will need to take ownership of understanding which small to medium business (SMB) markets our products win best. Apply that knowledge in the form of productive coaching for reps, building and providing playbooks for each market or vertical, and providing demos where needed for each product. You will also help consult SMBs on how to modify processes and procedures to allow the products to work most effectively as a part of their go-forward success.

To succeed in this role, you will require:

• Deep understanding of each and every feature of our software solutions, their use cases, and the problems they target to solve
• Become a recognized subject matter expert on the functions and uses of our Xplor product offerings, especially point-of-sale technologies for restaurant, retail, salon, and service businesses.
• Willing to spend time talking to merchants, and visiting small to medium businesses physically to develop a deep understanding of how those businesses are best set up to operate efficiently
• Ability to understand sales compensation models, and how to consult sales reps on how to price to monetize the value our solutions offer
• Deliver a compelling demo of our software solutions that tailors to the audience from both a buyer and technical user perspective
• Deliver documented and thoughtful consultative selling approach playbooks for verticals to help reps with understanding how to win in markets, and specific market segments using our product marketplace
• Help reps both win specific deals, but also how to win deals on their own
• Help provide support and assistance in complex opportunities including (not limited to) multi-location opportunities, franchises, and large business accounts.
• Aid in determining key features needed to win a great target addressable market with examples to fuel prioritization efforts
• Deep understanding of how to consult a small to medium business, or set of businesses, to help them think about using the software solutions we offer in the future within their processes and operations.

• 
  2+ years' experience in a sales or product role for a software, or POS product offering
• Experience in field and/or inside sales role is advantageous
• Experience in financial services, merchant acquiring, or related fintech industries is advantageous
• Demonstrated experience developing playbooks for sales agents to win in specific markets or sub-markets
• Excellent communication skills (written and verbal) with the ability to interact with and understand technical subjects and emerging technologies
• Solid critical-thinking and creative problem-solving skills with exceptional multi-tasking and organizational skills and acute attention to detail
• Ability to build and maintain relationships, interface directly and effectively with internal/external partners, negotiate with and influence cross-functional teams
• Ability to motivate sales teams, set and manage expectations, ensure accuracy without sacrificing speed or timeliness, giving and receiving constructive feedback resulting in positive change
• Ability to collect, analyze, and interpret data to make and explain decisions while managing multiple initiatives at different stages, prioritizing effectively, and managing time wisely to achieve objectives
• Ability to communicate clearly to both technical and non-technical audiences, demonstrating a passion for our vision and the business problems we solve for clients
• Accountable, dependable, responsive, and self-motivated
• The average base salary pay range for this position is $70,000 to $75,000
• May be eligible for a discretionary bonus

What does it mean to work for Xplor?

Our four core values - Make life simple, Build for people, Move with purpose and Create lasting communities - are key to who we are and guide us from how we hire to how we recognize our team members.

Some of the perks of working with us:

• Unparalleled opportunities to learn and accelerated career development
• A collaborative, team environment with people who truly love what they do
• 12 weeks Gender Neutral Paid Parental Leave
• Unlimited access to Udemy for Business, 10% of your time devoted to growing you and your career, and further support to help you grow
• Access to mental health support
• Fully flexible work arrangements

More about us

We’ve recently expanded our reach by merging the two software and payments powerhouses TSG and Clearent. The resulting company is Xplor Technologies serving over 82,000 businesses that processed over $27 billion in payments, operating across 158 countries in 2020.

Xplor is headquartered in the United States in Atlanta, GA, with operations across North America, Australasia, Europe, and the United Kingdom. We now have over 2,000 Xplorers, working across five “everyday life” verticals: Education, Health and Fitness, Boutique Wellness, Field Services and Personal Services.

More about us

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.

Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022.

Good to know

To be considered for employment in the United States, you must be legally authorized to work in the US. Xplor does not sponsor visas, either at the time of hire or at any later time.

To learn more about us and our products, please visit [please apply online] We also invite you to check out our Candidate FAQs for more information about our recruitment process [please apply online] Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community.

All Information will be kept confidential according to EEO guidelines.

Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via [please apply online].

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.