Now Hiring - Wellness Company Sales Representative / Advisor in Delray Beach, FL

About Us:

IV Concierge is a mobile IV company providing on-demand Vitamin IV infusions, Lab testing and Covid testing in home, office, hotel or event.

Our Mission: To empower individuals and families in local communities through education, support, and personalized care, with a focus on preventative health and wellness, and to continuously grow as a company to expand our reach and impact.

Our Vision: To be a leading provider of preventative health and wellness services in local communities, promoting physical, mental, and emotional well-being, and continuously expanding our reach nationwide and worldwide to help more communities achieve optimal wellness.

Our Core Values:

• Compassion - We approach every individual and family with empathy and understanding.
• Integrity - We maintain the highest ethical standards in all of our actions and decisions.
• Innovation - We continuously seek new and improved ways to enhance the preventative health and wellness of our clients and communities, and to grow as a company.
• Professionalism - We are committed to providing the highest level of care and expertise.
• Community - We foster a sense of connection and support among our clients and staff in local communities, and promote global collaboration for preventative health and wellness.
• Sustainability - We strive to promote sustainable practices in all of our operations and offerings, locally and globally, as we grow as a company.
• Growth and Expansion - We aim to continuously grow as a company to expand our reach and impact, promoting preventative health and wellness for all communities worldwide, by providing education and resources, and personalized care.

Who we are looking for:

We are looking for a right individual to join our growing team. Who will demonstrate enthusiasm and dependability and become one of the valued team members.

The Dispatch Coordinator will responsible for the following daily tasks:

• Receive & answer all incoming calls.
• Receive & dispatch client orders and document calls in EMR
• Client Booking and scheduling using EMR and other software, client communication
• Working with a team of Nurses and other office team members.
• Proactively address the problems and suggest solutions
• Assess situations and prioritize calls
• Coordinate schedule on the most effective manner
• Be knowledgeable about the product and services we provide
• Identify prospective customers, lead generation and conversion
• Contact new and existing customers to discuss needs
• Emphasize the features of products to highlight how they solve customer problems
• Provide reports to upper management
• Customer service skills to listen to the concerns of a customer and be able to address their needs
• Interpersonal skills to work with a wide variety of people each day, build relationships and network
• Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale
• Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers
• Administrative/Clerical day to day tasks ensuring high quality customer service
• Handling sensitive information and keeping confidentiality

Dispatch Coordinator's Skills & Qualifications for this position:

• Dependability and Reliability
• Listening and verbal communication
• Telephone, Documentation and Date Entry
• Multi-tasking, high energy level, ability and willingness to learn
• Reporting

Education and Experience Requirements:

• High School Diploma or GED (Required)
• Customer-oriented communication skills (Required)
• Excellent organizational and multi-tasking skills (Required)
• Certification in Medical Administrations is a plus (Preferred)
• Hands on experience with medical software and Google Suite (Preferred)
• Medical Administrative experience (Preferred)
• Medical Terminology knowledge (Preferred)
• Experience in Medical Sales (Preferred)

Training:

We are willing to train the right person with demonstrated ability, willingness and enthusiasm to learn new things and to utilize their acquired skills to effectively perform their job on daily basis and grow professionally within the company.

Job Type: Full-time

Pay: $38,000.00 - $75,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:
COVID-19 considerations:
All necessary precautions and PPE are available.

Ability to commute/relocate:

• Delray Beach, FL 33444: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have availability on weekends?

Experience:

• Customer service/sales: 2 years (Required)

Work Location: In person