Now Hiring - BDC Sales Coordinator in San Bernardino, CA

As the BDC Sales Coordinator you would be responsible for following up with prospective customers; working with new and existing customers to schedule and confirm appointments; and reminding customers of sales appointments for new and existing customers. You would report directly to the BDC Manager.

• Competitive wages
• Health Insurance
• Dental & Vision Insurance
• Life Insurance
• 401k
• Paid Time Off and Paid Holidays
• Opportunity for advancement

• Follow up with prospective customers in response to their email on our website.
• Coordinates questions and issues with the appropriate department personnel.
• Provides administrative assistance as needed.
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
• Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
• Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
• Provide service management information by completion reports.
• Attend service meetings and training sessions as required.
• Follow all company policies and procedures.

• High School Diploma or equivalent
• Minimum 1 year of Automotive Service BDC Service experience (Preferred)
• Minimum 3 years of previous over the phone customer service experience
• Excellent telephone, writing and typing skills
• Must be able to work weekends
• Must have a drive, passion and confidence to be successful
• Professional appearance and work ethic a must
• Bilingual, (Preferred but not necessary)
• Ability to multi-task in a demanding environment
• Team oriented, flexible and focused on maintaining a high level of customer service
• Valid driver's license