Now Hiring - Service & Sales Business Development in Norman, OK

erpaabout us

Norman Hyundai is a locally owned business in Norman, OK. We are agile, professional, and innovative.

Our work environment includes the following:

• Growth opportunities

We seek an enthusiastic Service BDC representative to join our growing dealership's service team. You will be responsible for coordinating all incoming requests made via telephone or online, booking appointments, and acting as a first point of contact for customers.

To be successful as a BDC representative, you should be willing to learn and be open to changes, as our service department is ever-changing. Candidates will be professional and personable individuals passionate about excellent customer service.

BDC Representative Responsibilities:

• Answering incoming phone calls and online inquiries.
• Logging customer details and comments in our system.
• Xtime Expereince - Nice to have
• Scheduling appointments and following up with any "no show" customers.
• Emailing and Calling canceled appointments.
• Maintaining thorough, up-to-date knowledge of our services.
• Greeting and assisting walk-in customers and treating all clientele with courtesy and respect.
• Adhering to all company policies and procedures.
• Maintaining contact with customers to ensure they are happy with our service.
• Obtaining all vehicle information.
• Assisting customers with proper information to secure an appointment.

BDC Representative Requirements:

• Customer service experience.
• Good written and verbal communication skills
• Highly organized, with an ability to learn quickly.
• Proficient with Microsoft Office software and the Internet.
• Professional and personable demeanor.
• Dealership experience is preferred.
• Computer Skills.
• Email, phone and communication skills required.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Ability to commute/relocate:

• 551 N. Interstate Dr. Norman, OK 73069

Education:

• High school or equivalent (Preferred)

Experience:

• Business development: 1 years (Preferred, not required)

Work Location: In person

Job Type: Full-time

Pay: $12.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Weekends as needed

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Norman, OK 73069: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Business development: 1 year (Preferred)
• CRM software: 1 year (Preferred)
• Schedule management: 1 year (Preferred)

Work Location: In person