Now Hiring - Retail Sales Solutions Architect in Memphis, TN

At Novatech, we are on a mission to provide exceptional customer service in the business solutions industry. From managed print and managed IT, to cyber security and cloud solutions, Novatech helps increase profits by empowering businesses to increase productivity, lower costs and drive growth through expert guidance and support of cutting-edge technology.

Imagine working for a company that celebrates innovation, teamwork, and growth. Novatech has been honored as an industry leader, a “Best and Brightest Company to work for,” and we just keep getting better! Bring your talents to Novatech and immerse yourself in a company that provides great benefits, professional development, and a passionate team of co-workers!

Novatech, Inc. currently has an exciting opportunity for you to join us as a Solutions Architect/Pre-Sales Engineer in our Memphis, TN office! (Hybrid)

Your Job:

Working closely with the Outside Sales team and Technical Account Managers who engage the prospect and customers, as well as the Professional Services team who installs the designed solutions

Exhibit and advise about Technical Network knowledge including:

Microsoft Server O/S 2012 & 2016

Exchange/Office 365

SonicWALL, Fortinet, and other firewalling methodologies

Networking, switching, and routing

Remote connectivity methodologies

Leveraging of various scanning tools for network discovery

Consult & Design Methodologies

C-level, IT, and Office manager interviewing

Reviewing and analyzing reports

Understanding client environments and new technology insertion best practices

Gathering and analyzing network and application information

• Line of business application research and compatibility discovery
• Development of solution scopes and project plans
• Identifying and documenting risks & mitigation plans
• Delivering and articulating proposed solutions
• Participating in handoffs to implementation teams
• Mentoring
• Sharing Best Practice knowledge and lessons learned
• Assisting and providing guidance to peers
• Assisting in the improving the overall customer service experience

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Life insurance
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Memphis, TN 38133: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Network: 5 years (Preferred)
• Microsoft Windows Server: 5 years (Preferred)

Work Location: In person