Now Hiring - Commercial Lines Account Manager in Pensacola, FL

Founded in 1974, Sihle Insurance Group is an established leader in the insurance industry built upon foundational principles including respect, excellent customer service, and a people first attitude. Sihle is one of the largest privately held agencies in Florida and we take pride in serving our clients, the community, and our employees.

Employees enjoy generous benefits including company paid health, dental, and life insurance as well as a 401K plan with a company match, a PTO bank, holiday pay, VTO (volunteer time off), and 2 hours (free!) each month for appointments! Looking for work life balance? We offer the RARE opportunity to take advantage of a reduced hour workweek with full time pay!

We are currently hiring an Account Manager to join our team!

This position is located in the Pensacola office.

What to expect:

• Serve as a primary contact to clients, carriers and producers for service needs.
• Complete and submits applications and ensure timely receipt of quotes and policies. Prepare pre-renewal summaries of insurance, proposals, invoices, binders, certificates, ID cards, policies, endorsements, and other related items.
• Review client contracts and endorse policies to meet requirements, process renewals, review audits of policies; verifies accuracy and facilitate corrections if needed.
• Verify policy and policy change information, facilitating corrections when necessary.
• Document all activity, phone calls, emails and correspondence in Applied Epic system.
• Assists clients in submitting first report of claims; facilitates response from claims manager.
• Daily follow-up on un-routed attachments, open activities, and other EPIC tasks.
• Address incoming mail, email, fax and phone requests.
• Assist with duties for co-workers when necessary. Occasional help with mail, reception, or other areas when needed.

Requirements

• Active Florida Property and Casualty license 2-20 required. 4-40 considered.
• High school graduate.
• Minimum of 3 years agency or other relevant insurance experience.
• Strong verbal and written communication skills. Strong interpersonal skills with the ability to maintain cordial and professional relationships with others.
• Ability to multi-task and perform accurate work, prioritize, and complete tasks in an efficient manner
• Knowledge of insurance markets, insurance products and their application to business
• Knowledge of insurance rating and underwriting procedures
• Seeks to stay informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance
• Familiarity with computer programs, including Word and Excel
• Maintenance of license, by completing the State’s required number of continuing education credits to keep license in good standing
• Ability to work in a fast-paced environment with significant and frequent interruption