Now Hiring - Retail Sales Sales Associate/Trusted Advisor (Memphis Location) in Memphis, TN

Genesis Diamonds is looking for Trusted Advisors to join our team!

We are proud to be part of this vibrant and growing city with its unique history and significant heritage. Since coming to the South in 2004, Genesis Diamonds has revolutionized the way diamond buying is done in Tennessee, Ohio and Kentucky. This concept empowers the customer and sets new standards for quality, education, and value. You will be dazzled by one of Tennessee, Ohio and Kentucky's largest selection of loose and mounted GIA certified diamonds complemented by an unsurpassed collection of the finest designers in the jewelry industry today.

Because of our impressive accomplishments, we have earned the prestigious titles of ''The Official Jeweler of the Tennessee Titans'' and "The Official Jeweler of the Kentucky Wildcats." Nashville residents have also voted Genesis Diamonds as both the ''Best place to buy an engagement ring in Nashville’’ & "Best Jewelry Store” for 13 YEARS and counting!

Genesis Diamonds has successfully changed everything about how diamond jewelry is sold in the Southeast by offering greater value, more selection, and superior customer service. Our mission is to empower consumers while making diamond purchasing the romantic and pleasant experience it should be.

Trusted Advisor Duties and Responsibilities:

• Greet customers in a timely, professional and personable manner
• Assisting guests, with aptitude in clienteling, and maintaining strong relationships with customers
• Willingness to obtain knowledge of jewelry and services offered by Genesis Diamonds in order to respond to all customer inquiries
• Ability to demonstrate and add value to the shopping experience at Genesis Diamonds
• Exhibit professional sales associate characteristics, attitude, and behaviors at all times
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise, and remind them of upcoming events
• Network within the community as well as with staff for development of leads
• Attention and focus on the job during the day
• Maintain confidentiality of customer information and pertinent data

Trusted Advisor Qualifications:

• Demonstrated experience in bridal jewelry
• Driven to deliver superior service by exceeding customer expectations
• Demonstrated ability to develop relationships with customers and co-workers
• Proven ability to plan, set and achieve goals
• Able to work well as a team player in a fast-paced, energetic environment
• Strong organizational and follow-up skills
• Presents a professional image in appearance, words, and actions
• Be a self-starter and use good judgment in all situations
• Perform job functions with attention to detail, efficiently and thoroughly
• Motivation, integrity and high level of work ethic
• Knowledge of jewelry specific software and/or willingness to learn Edge Point of Sale

Experience:

• Jewelry Sales: 3 years (Required)
• Bridal Jewelry: 1 year (Required)
• Microsoft Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• High-end sales: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Education:

2 - 4 year degree (Preferred)

Generous Benefit Package including:

• 401K and 401K matching
• Life Insurance, and Medical Insurance including Dental and Vision Insurance
• 2 weeks paid vacations per year
• Sick Pay
• 7 Paid Holidays

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Job Type: Full-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to commute/relocate:

• Memphis, TN 38117: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person