Now Hiring - Personal Lines Insurance Supervisor (Bilingual Chinese) in Brooklyn, NY

Responsibilities:

1. Supervise and oversee the daily operations of the personal lines insurance department, ensuring efficiency, productivity, and exceptional customer service.

2. Provide guidance, mentorship, and support to a team of personal lines insurance agents, fostering a collaborative and high-performing work environment.

3. Develop and implement strategies to achieve departmental goals and objectives, while adhering to industry regulations and compliance standards.

4. Conduct regular performance evaluations, provide constructive feedback, and facilitate training and development programs for team members.

5. Stay up-to-date with industry trends, market conditions, and regulatory changes to ensure adherence to best practices and compliance standards.

6. Handle escalated customer inquiries or complaints, ensuring timely and effective resolutions.

7. Act as a point of contact for internal and external stakeholders, maintaining strong relationships and effectively communicating departmental updates.

Requirements:

1. Minimum of 5 years of experience in personal lines insurance, with at least 2 years in a supervisory or managerial role.

2. Deep understanding of personal lines insurance products, including auto, homeowners, and renters insurance.

3. Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.

4. Strong analytical and problem-solving abilities to effectively manage complex insurance issues and optimize operational processes.

5. Proven track record of achieving targets and driving results in a fast-paced, client-focused environment.

6. Exceptional communication skills, both written and verbal, to effectively interact with team members, clients, and stakeholders.

7. Bilingual proficiency in English and Chinese (Mandarin or Cantonese) is a must.

Job Type: Full-time

Pay: $60,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Tuition reimbursement

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Brooklyn, NY 11220: Reliably commute or planning to relocate before starting work (Required)

Experience:

• P&C Insurance: 3 years (Required)

Language:

• Chinese (Required)

License/Certification:

• Property & Casualty License (Preferred)

Work Location: In person