Now Hiring - Fine Jewelry Sales Associate in West Des Moines, IA

Job description

At Kay, we know that love is unstoppable. Which is why we’re devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Responsibilities

• Attains personal sales by developing selling skills through Company training programs.
• Achieves sales by maintaining a daily focus on standards achievement.
• Makes an active, assertive effort to sell the guest. Seeks to identify and sell according to the guest's needs and buying potential. Works the lease line and payment counter in an effort to solicit sales. Participates in guest calling on a regular basis.
• Sells ESA, UWP.
• Performs guest calling as required.
• Develops a complete knowledge of the merchandise. Learns the features and benefits through sales meetings, trainings and independent study. Completes the Diamontology course.
• Develops guest service skills to provide quality service to the guest, thus assuring repeat sales.
• Handles guest complaints quickly, efficiently and courteously.
• Develops a full understanding of Company sales and credit policies and procedures.
• Follows all Company directives, policies and procedures.
• Monitors and maintains the sale ability of the merchandise (i.e., that it is ticketed properly, clean and attractively displayed).
• Carefully and accurately estimates costs on jewelry and watch repairs. Provides minor repair service as necessary.
• Maintains the appearance of the sales floor and display areas. Keeps showcases, windows, back rooms and understock clean and orderly.
• Conducts themself in a manner that will merit the goodwill and respect of guests and fellow Team Members. Consistently maintains a neat, professional appearance in keeping with the established Dress Code Policy.
• Implements merchandising and advertising programs. Sets up advertised merchandise displays. Reports guest requests. Conducts and assists with merchandise inventories, as requested.
• Assists in merchandise control areas as designated by the Manager: transfers, merchandise orders, and merchandise piece counts.
• Enforces all policies regarding security. Exercises every effort to protect Company interests.

Required Skills and Abilities

• Ability to achieve required daily standards.
• Positive, enthusiastic attitude.
• Ability to persuade and influence others.
• Ability to understand and apply written and verbal directions.
• Good communication skills, including telephone etiquette.
• Tactful, friendly manner in dealing with people.
• Ability to perform simple numeric calculations.
• Willingness to accept direction, suggestion and constructive criticism.
• Cooperative, team spirited work style.

Job Types: Full-time, Part-time, Seasonal

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed
• Weekends only

Ability to commute/relocate:

• West Des Moines, IA 50266: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Must be over the age of 18 to apply.

Education:

• High school or equivalent (Required)

Work Location: In person