Now Hiring - Service Consultant / Call Center Agent in Honolulu, HI

Ever wanted to work for a bank but didn't know where to start? Do you feel passionate about helping customers through their financial journey? If so, we may have the right role for you!

We are currently seeking customer-focused, detail-oriented, goal-driven Service Consultants (Call Center Agents) to join our Call Center Team as a temp to perm employees. This role offers a kick-start into the world of banking, where you get to learn about various areas of the bank and how to utilize resources to respond to customers' inquiries. You'll gain a foundational knowledge base to build a successful career in the banking industry.

As a Service Consultant (Call Center Agent), you are the first line of communication for our internal and external customers. You'll have the opportunity to work in a fast-paced in environment alongside a team who is passionate about providing exceptional customer service. You'll also have the opportunity to earn incentives based on your performance.

Compensation: Pay starts at $20/hr with great opportunities for career growth.

Location: This position is located in the Kamehameha Industrial Center in Kalihi (Oahu).

Work Schedule: Office is open 7am-7pm, 7 days a week (shifts vary). Training will be Monday-Friday, 8am-5pm, after which, schedules may shift as you go from training mode to call center agent mode. Overall training will take 3-6 months. This is a full-time, Temp to Perm position.

The ideal candidate will have:

• A high level of professionalism & strong verbal skills.
• Ability to work in a fast-paced environment while creating a positive customer experience & appropriately handling confidential customer information.
• 1-2 years customer service experience or comparable work experience in a retail, sales or financial environment
• Experience in a Call Center environment is desirable.
• Experience with computers & internet highly desirable.

Vaccination Requirements: None

Other Requirements: Background check, credit check & drug screen will be conducted if offered the position.

Extra Perks: Access to a free on-site gym (once you move to Permanent status) & a subsidized cafeteria. Prices for breakfast/lunch are around $5-$8 & our chef is formally from Roy's, so be prepared to eat very well!
Medical, Dental, and Prescription benefits after working 20hrs a week for 4 consecutive weeks

Don't miss out on this great opportunity, APPLY NOW!