Now Hiring - Insurance Commercial Lines Senior Account Manager in Atlanta, GA

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Commercial Lines Senior Account Manager for our Atlanta, GA office.

The Commercial Lines Senior Account Manager provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts.

Essential Tasks:

• Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines.
• Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly
• Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) to help clients and reach agency’s business goals
• Investigates, initiates and prepares necessary proposals and applications, submits them to appropriate insureds and carriers, obtains clients’ signatures on all applications, follows up to ensure timely responses, all in conjunction with Producer
• Prepares summaries of insurance schedules and proposals for account review
• Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards
• Consults, informs and educates audit procedures to clients.
• Set priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
• Represents the agency in conjunction with producers in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship between clients and producers; develops and maintains a positive relationship and rapport with each insurance carrier to satisfy our clients’ needs and facilitate the processing of business.
• Seeks referrals from client base and follows through to get new accounts

Non-essential Tasks:

• Maintains agency files accurately and consistently, processes incoming mail requests accurately and swiftly
• Visits appropriate clients in person
• Refers current and prospective clients to Life/Benefits Department for solicitation

Experience and Education

• CIC, CPCU, CRM or equivalent designation
• High school diploma or equivalent
• Property and Causality License
• Minimum five years’ experience in property and causality marketing preferred
• Commitment to continuous learning
• Focus in Real Estate

Location:

• Atlanta, GA

Specific Knowledge, Skills and Abilities:

• Ability and desire to work with people
• Above average mathematical skills
• Strong organization and time management skills required, with attention to detail
• Computer skills including agency management system and Windows Office
• Team player with a positive approach to co-workers, work and the agency
• Highly motivated, self-starter who works independently to accomplish established agency goals
• Exceptional communication skills, both verbal and written
• Accountable for own actions and delivers on commitments
• Commitment to continuous learning