Now Hiring - Travel Wedding & Catering Sales Manager in Fallbrook, CA

Offering up to $68,000 / year

Plus biweekly sales incentives

Job Description:

The acclaimed Pala Mesa Resort is actively searching for a personable, articulate, and customer-focused Wedding Catering Sales Manager to join our Sales team.

Located in the heart of Fallbrook, California, Pala Mesa Resort is one of beautiful wedding venues of San Diego, County. The resort offers 129 guest rooms and suites. On-site resort activities include a beautiful and competitive 18-hole golf course.

To learn more, visit us at [please apply online]

Job Summary:

• 
  Prepares arrangements with customers for wedding functions that are booked in person, via telephone, or by correspondence. Obtains all pertinent information concerning the event, such as size of party, menu and schedule of event. Develops detailed Banquet Event Orders according to client requests. Assist operations managers in successfully executing BEO details.
• Is the face of weddings for Pala Mesa Resort, and is present at all wedding events on the property.
• Reiterates in contract form all specified event details concerning upcoming weddings.
• Maintains trace file and follow-up by telephone or on-site visit as needed.
• Meets with operational managers and supervisors regularly to plan and coordinate efforts for scheduled functions to ensure the efficient execution of the event, and that it adheres to customer guidelines.
• Attend BEO Meetings weekly.
• Develops aggressive long and short-range sales objectives and assists with promotional programs based on sales projections and historical accomplishments.
• Prepares statistical forecasts for food/beverage sales, hotel room occupancy, and event scheduling for approval by the DOS or General Manager.
• Assists in the development of marketing strategies and implements promotional campaigns to maximize sales potential and increase business.
• Develops plans and prices menus, in conjunction with the Chef/ Food and Beverage Director to be approved by the DOS and General Manager. Works closely with Executive Chef regarding specialty menu requests and package pricing.
• Serves as the point of contact for all new wedding events.
• Budgeting and forecasting food and beverage, room rental, and audio visual revenues for current month, 3 month, current end of year, and next year
• Enhance the lead generation resulting in Food & Beverage, Guest room revenue for the property, team building and wellness services through corporate outreach.
• Solicit and respond to inquiries regarding hosting events at the ballpark, upselling food and beverage offerings and other amenities.
• Create and execute annual and quarterly marketing plans of catering department (incorporating the group food and beverage sales contribution)
• Facilitate internal/external customer relations.
• The ability to prepare a monthly booking report.
• The ability to achieve yearly personal sales booking goals.
• The ability to be fully versed in all banquet space, facilities and capabilities of competitive market.
• Organizes weddings as required. Coordinates and directs the execution of functions to ensure customer specifications/expectations are adhered to and that the function runs smoothly and efficiently based on knowledge of quality food production and service requirements. Acts as Banquet Captain as necessary.
• Responds to inquiries pertaining to requests for information, bidding and planning for events, and confirmation regarding weddings, both long and short range. Responds to all inquiries within 12 hours when possible, and within 24 hours at the most.
• Provides written and verbal information to customers within the established timeframe standards for the resort pertaining to such things as layout of seating plans, menus, pricing, final contracts, etc in the bidding process.

Pala Mesa Resort offers an extensive benefit and incentive package, including;

• 
  Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
• Free Life Insurance
• Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*
• Complimentary Staff Meals Daily
• Semi Monthly payroll schedule
• Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews
• Lodging Discounts at Pala Mesa Resort
• Dining Discounts (50% off food for employee and guests)
• Supportive Culture that is fun and motivating, with open-door policy work environment
• Free Parking
• Free Golf
• Merchandize Discount (*for eligible associates classified as benefits eligible)

Our Core Values and Beliefs:

We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, I can, I am, I own, empowered approach to everything we do.

Requirements:

• 2+years of Wedding Sales/Event Planning/Catering experience
• Wedding Sales experience within a hotel environment preferred _ Hilton Brand Experience A+
• Strong leadership and effective written & verbal communication skills.
• Must be extremely self-motivated and highly efficient
• Must have exceptional interpersonal skills
• Able to work a flexible schedule based on client needs, including nights, weekends, and holidays regularly
• Excellent computer skills needed
• Ability to train, motivate, and supervise.
• Must have on-hand event catering and detailing experience.
• Subject to successful completion of background check and/or DMV check.