Now Hiring - Insurance Personal Insurance Account Manager – Buffalo or Rochester, NY (Hybrid) in Buffalo, NY

Lawley is in search of a Personal Insurance Account Manager for their Buffalo or Rochester, NY location, servicing the Westchester book of business. This position would focus on servicing an existing book of business, advising clients on coverages, as well as completing adds, endorsements, cancels, and binds. This position focuses on service and sales, as we encourage Account Managers to cross sell and upsell accounts. The ideal candidate has experience in personal insurance servicing, in both home and auto, and a P&C license. Lawley is a family owned organization built on strong core values. We offer work/life balance, amazing benefits, competitive compensation, and more! We also offer a remote/in office hybrid schedule once training is complete. If you have both home and auto experience, and the desire to join one of Buffalo’s best places to work, please consider applying today!

Position Focus:

• Manage an assigned book of existing business, focusing on growth and retention. The Account Manager will routinely conduct consultative conversations with our clients and prospects to ensure all coverage needs are addressed
• Develop, quote and sell Personal Insurance to new and existing clients
• Work within designated timelines to provide superior customer service to retain our clients, as well as referrals and new business opportunities
• Responsibilities for processing endorsements and creating insurance documents as needed
• Establish and maintain professional relationships with carriers and clients
• Support all Lawley initiatives as requested, guided by company values, sales culture, business needs and scorecard

Successful candidates ideally possess:

• Insurance experience in customer service or account management for 3 years or more
• Property/Casualty License
• Relevant knowledge of insurance products, documents and usages
• Computers skills are a must, Applied & EPIC experiences is preferred
• Ability to work well independently and on a team
• Incredible attention to detail and organizational skills
• Open to continuing education, college degree preferred
• Positive attitude, even in a fast paced environment
• A passion to make customers and coworkers feel important and valued
• Capability to work quickly and efficiently
• Methodical, yet swift decision making skills
• Precise verbal and written communication skills, even under time constraints

What’s in it for you? The Lawley Advantage!

• Fulfilling career securing your clients’ well being
• Competitive salary, referral bonuses AND annual bonus eligibility
• Great Benefits (Medical, Dental, Vision– the works!)
• Educational and growth opportunities
• Generous PTO and 401K upon hire
• Comfortable, family oriented culture
• Office hours 8-4:30
• Lawley is not a call center environment
• Work hard, play hard

Job Type: Full-time