Now Hiring - Motorcycle Sales Associate BMW/Triumph in Lakewood, CO

Major Duties and Responsibilities:

• Attain new and used sales quotas as agreed upon with the General Manager.

• Use floor time effectively to meet customer needs and solicit sales of all products.

• Present the features of all products to customers along with their benefits.

• Show each customer advantages of products over competing brands.

• Cross sell additional parts, accessories, F & I products, Warranties & service contracts etc. with all new and used vehicles.

• Maintain profit margin objective for all vehicle sales.

• Follow procedures to ensure timely and proper completion of all paperwork.

• Introduce new customers to the service, parts, general merchandise and F & I departments and their personnel.

Customer Service

• Greet customers immediately, in a courteous and friendly manner.

• Handle telephone transactions quickly and courteously.

• Ensure customers are properly qualified for needs, wants, and ability to buy.

• Practice a feature / benefit selling methodology so that all customers receive consistent treatment when doing business.

• Use a common and consistent quotation methodology for vehicle sales, trade-ins and purchases.

• Conduct a road test, and pre-delivery inspection prior to delivery to customer.

• Ensure the delivery to customer is an “EVENT” which endears the customer to the dealership.

• Contact customers using mailing lists, tickler files and personal follow-up to encourage additional sales and ensure customer satisfaction.

• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”.

• Attend training sessions to keep current with sales techniques and sales department issues.

• Cultivate prospects (e.g., showroom customer follow-up, phone-in inquires, past owners, etc.).

Commitments

• Treat all employees and customers fairly, courteously, and with dignity.

• Model superior customer service behavior for all sales personnel by maintaining positive relationships with customers, employees GM and owner (s).

• Remain current with all Sales department training available by reviewing ProSell & P.A.C.E. tapes and attending seminars, workshops, and other related training programs assigned by the Sales Manager.

• Be prompt and available for flexible scheduling.

• Be honest and fair in all business dealings.

• Meet or exceed sales quotas on a regular basis.

• Continually learn more about the products and services you sell. Stay current on motorcycle trends and selling features.

Qualifications & Job Requirements

• Must have the ability to get along with a broad customer base.

• High energy level.

• Excellence communication skills and demonstrated “closing skills”.

• Knowledge and experience with sales of BMW/Triumph motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.

• Must be able to work effectively with all areas of the dealership to maximize both the buying experience for the customer and the profitability of the dealership.

Other Duties

• Any other duty for the overall success of the department and dealership and a whole. To further define, it is your obligation to collaborate and establish strong relationships with all fellow supervisors and employees to deliver on the goals of the dealership.

Physical Demands

• The noise level in the work environment is occasionally loud.

• Occasionally requires the ability to balance and push an 800 + lb. motorcycle.

• Spend the majority of the day on your feet.

Working Conditions

• Is potentially exposed to battery acid, gasoline chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department

• Occasionally, exposed to exhaust fumes or other airborne particles.

COVID-19 Precaution(s):

• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Paid Training:

• Yes

Management:

• Store Manager

Typical end time:

• 6PM

Typical start time:

• 9AM

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: $50,000.00 - $77,501.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Supplemental pay types:

• Commission pay

Experience:

• Sales Experience: 2 years (Preferred)

License/Certification:

• Driver's License (Required)
• SALES LICENSE (Preferred)

Work Location: One location