Now Hiring - Business Development Executive in Kernersville, NC

About ERX

Emergency Restoration Xperts is a family owned and locally operated business serving North Carolina since 2013. At ERX, we offer full-service restoration contractors who are equipped to provide restoration services for both residential and commercial properties due to a storm, fire, flood, or mold damage. Our restoration services include construction and repairs for a full rebuild of the affected areas, contents restoration, 24/7 response, and much more. We handle every phase of the process to get our customers back to pre-loss status.

In order to assure that restoration services, including mold remediation, dehumidification & drying, construction & repairs, contents restoration, and more, are done right, our technicians hold the following certifications: Applied Microbial Remediation Technician (AMRT), Applied Structural Drying Technician (ASD), Carpet Cleaning Technician (CCT), Fire and Smoke Restoration Technician (FSRT), Odor Control Technician (OCT), Upholstery and Fabric Cleaning Technician (UFT), Water Damage Restoration Technician (WRT).

We are seeking skilled candidates to carry on our legacy of quality restoration services. Our business is growing fast, and we want to continue to serve our communities and customers with the best of the best to ensure their properties are restored to their former glory. With room for growth, competitive compensation and other endless opportunities, ERX is dedicated to our employees personal, professional & financial goals while making an impact on our communities.

Summary of Responsibilities

Pursue and cultivate strong professional relationships with referral sources and trade partners by analyzing the market, identifying viable target clients, reaching decision-makers, and intensely focusing on turning leads into accounts and sales. Maintain ongoing relationships with trade partners to encourage networking and repeat business.

Essential Duties and Responsibilities

• Plan and manage appointment schedules
• Meet/Exceed revenue goals
• Create daily, weekly, and monthly sales reports
• Analyze and implement business development opportunities and strategies
• Travel daily, majority of time is spent on outside sales calls. May be required to work evenings and weekends
• Inspect and document homes and buildings for water, storm, or fire damage
• Identify and initiate contact with target customers such as insurance agents, insurance adjusters, plumbers, realtors, and commercial outlets
• Actively participate and network with industry-related trade organizations promoting the company services
• Make weekly presentations to small groups
• Reinforce relationships with new and existing customers
• Maintain contact through project progression and collections. Host events and sponsorships.
• Work within Marketing budget

Required Skills and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Requires knowledge of the Restoration and Construction industries
• Must be able to effectively operate and navigate Dash. All notes, documents and interactions will be tracked through Dash
• Must be able to effectively build and develop relationships and demonstrate a positive brand awareness through all interactions
• Experience selling to middle and senior level executives in the insurance, plumbing, HVAC and real estate industries as well as property managers and public institutions
• Ability to deal with customers face to face while demonstrating good listening skills, poise, tact, and diplomacy
• Uncompromising honesty and integrity, along with a strong work ethic and high level of professionalism
• Persuasive written and verbal communication skills to build client and solution/value-based proposals
• Results driven attitude and a self-starter
• Must possess computer and internet skills
• Ability to work in a fast-paced environment and handle multiple competing tasks and demands
• Excellent organizational skills and strong attention to detail

Required Licensure and Certifications

• Must possess a valid and unrestricted driver license and have a satisfactory driving record

Required Education

• Associates degree in Business/Marketing or related work experience
• High school diploma or GED

Employment At-Will

Employment is voluntarily entered into, and employees are free to resign at will at any time - with or without cause. Similarly, the company may terminate the employment relationship at will at any time - with or without notice or cause, so long as there is no violation of applicable federal or state law.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job while in the office. The noise level in the office work environment is usually quiet. The office work environment generally consists of indoor heated and cooled office space. This position may also work remotely from home.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand; walk; sit; use hands to handle or feel objects, tools, or controls
• Must be able to lift and/or move up to 60 pounds.
• Vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• Frequently exposed to fumes or airborne particles, moving mechanical parts and vibration
• Exposure to wet and/or humid conditions and toxic or caustic chemicals
• Exposure to heat and humidity
• Noise level in the work environment can be moderate to loud

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Take ownership
• Performance Management
• Personal Effectiveness/Credibility
• Problem Solving: Identifies and resolves problem in a timely manner
• Oral Communication: Speaks clearly and persuasively; Participates in meetings
• Written Communication: Writes clearly; able to read and interpret written information
• Teamwork: Contributes to building a positive team spirit
• Diversity: Promotes a harassment-free environment
• Ethics: Treats people with integrity and ethically
• Organizational Support: Supports organization’s goals, values, and code of ethics
• Judgment: Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions
• Planning/Organizing: Prioritizes work activities; Uses time efficiently
• Professionalism: Focuses on solving conflict, not blaming; Treats others with respect and consideration; Accepts responsibility for own actions
• Quality: Demonstrates accuracy and thoroughness; Monitors own work to ensure quality
• Quantity: Meets productivity standards; Completes work in timely manner.
• Safety and security: Observe safety and security procedures; Reports unsafe conditions; Uses equipment and materials properly
• Follow-up: Must be organized and able to follow-up and ensure completion of tasks.
• Dependability: Is consistently at work and on time

NATURE OF JOB DESCRIPTION

The statements made in this job description are not intended to create a contract. The job description should not be construed to constitute contractual obligations of any kind or a contract of employment.

I have received and read a copy of this job description:

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