Now Hiring - Sales Support Coordinator in Kernersville, NC

With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.

WHY JOIN US
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay ($24-$28)
• Medical, Dental, Vision, and Prescription coverage
• Paid vacation and holidays
• 401(K) match
• Life insurance, AD&D and long-term disability
• Tuition reimbursement
• Opportunities available nationwide
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
• Pet Insurance
• Legal Plan, and ID Theft Protection

JOB SUMMARY: The Sales Support Coordinator provides direct support in the ongoing development of existing and prospective customers to ensure the branch can meet its growth targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists sales engineers through each step of the sales process, helping resolve any concerns or questions while efficiently processing, tracking, and shipping orders.
• Prepares quotations according to bid drawings and specifications with accurate configurations.
• Identifies and creates lists of potential clients while maintaining sales databases.
• Compiles daily lists of leads and delegates them to sales team associates.
• Maintains an accessible and organized filing system for sales and administrative professionals.
• Handles sales department or team administrative duties, including scheduling client conferences and meetings.
• Helps customers select products based on the customers' needs, product specifications, and interests.
• Coordinates order flow with production and secures best shipping method to meet customer due dates.
• Aids management team members and executives, as needed.
• Performs data entry duties regarding metrics, sales figures, and other key data.
• Creates and processes sales in a timely manner.
• Expedites rush order requests and alters sales orders and shipping information as required.
• Performs other duties as assigned.

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES:

• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent organizational skills and attention to detail.
• Ability to use critical and creative thinking to identify and resolve issues with products and orders.
• Proficient with Microsoft Office Suite or related software.
  
  

EDUCATION, EXPERIENCE, AND/OR LICENSES:

• High School Diploma or equivalent
• 1-3 years of sales and/or customer service experience preferred

Today, there are 22 different companies that make up the CoolSys family of brands. When you join CoolSys, you join a nationwide network of the country's best and most highly trained technicians. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

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Coolsys is an EEO/AA/M/F/Vet/DisabilityEmployer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.

Pre-employment background screening (criminal and MVR) and drug testing (including for marijuana) are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. #LM2022