Now Hiring - Professional Services New Business Development Manager in Colorado Springs, CO

The New Business Development Manager is responsible for helping grow our customers by finding new opportunities, researching leads, establishing relationships with current customers, potential customers and arranging appointments and setups for new customers. Collaborate with Director, General Manager, Office Manager, and Warehouse Manager; as well as Sales/Warehouse Associates and Delivery Drivers to ensure that our current customers have the highest satisfaction and the ability for further customer growth.

Key Responsibilities and Accountabilities

• Holds regular sales representatives’ meetings
• Observe the performance of sales representatives and delivery drivers in the field on a regular basis
• Obtains profitable results through the sales team by planning, motivating, monitoring, counseling, appraising, developing skills and increasing product knowledge
• Performs sales forecasting activities and sets goals accordingly
• Develops and maintains relationships with customers by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements
• Meets with key customers, assisting sales representatives with maintaining relationships and negotiating and closing deals with new customers
• Visit’s customers weekly to monitor the quality of service they are receiving, report findings to necessary personnel
• Constructively handle (or supervise the handling of) all customer complaints
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks
• Seek potential new customers through cold calls or visits
• Assist in coordinating delivery schedule and routes for delivery drivers
• Product knowledge within Mighty Auto Parts and outside vendors such as tools, preventative maintenance products, and all other products that the warehouse provides
• Knowledge with point-of-sale programs that sales associates and delivery drivers use to assist troubleshoot issues that occur
• Understand the job duties of the sales associates as well as delivery drivers to give the best assistance when needed
• Understand the Mighty point of sale system to perform the following but not limited to, creating new customer creating quotes, creating orders as well as invoicing orders
• Answer phone calls to assist customers with their needs, sales associates, delivery drivers, or other employees about orders
• Ability train on Mighty Products and equipment to increase the knowledge of sales associate and clients

Job Requirements

• 2+ years as a successful “hunter” with cold call experience
• Consistent follow up skills
• Valid drivers’ license with clean driving record.
• Lift at least 50 pounds or more
• Successful career in automotive parts sales with outside sales experience
• Great communication and interpersonal skills
• Extensive knowledge in tire repair, under car, under hood, and chemicals
• While performing the duties of this job, it is regularly required to stand, walk, use of hands, stretch or reach with hands or arms. Work in awkward positions, transfer oneself from one work level to the next. Move inventory from one height to another. It may also regularly require to sit, climb, balance, stoop, squat, kneel, crouch, bend and or crawl.

• This is a general outline and should not be considered all inclusive.

• This job description does not constitute an employment contract and does not affect the “At-Will Employment Policy” as described in the Handbook.

Experience

• 2 - 3 years: 2-3 years of experience with routine Cold Calling of potential clients to develop business
• 4 - 5 years: 4-5 years of Sales experience within the Automotive Parts industry

Education

• Technical/other training or better in Sales
• High School or better

Licenses & Certifications

• Driver License

Behaviors

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Leader: Inspires teammates to follow them
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Self-Starter: Inspired to perform without outside help
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Financial: Inspired to perform well by monetary reimbursement
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization