Now Hiring - Real Estate Leasing Consultant in Rochester, NY

Our Leasing Consultants work to show our residential properties to potential renters. Leasing Consultants answer the potential renters' questions and serve as a liaison between the renter and the property owner. Leasing Consultants should be outgoing and friendly. If an Leasing Consultant is passionate about their job, that enthusiasm will help potential renters feel the same way about the property.

This position has a mandatory weekend schedule that will require Saturday hours on a rolling schedule. This position may require commuting between different community offices. All applicants must have transportation to travel throughout the day.

This position offers full benefits including medical, dental, 401k, and paid time off.

Reports to: Community Manager, Executive Management Team

Leasing Consultants will be responsible for any or all of the following functions:

Leasing Functions:

• Greet prospects professionally
• Immediately record all telephone and in-person visits on appropriate reports.
• Inspect models and available "market ready" apartments, communicate related service needs to Property Manager.
• Show community and apartment and discuss the features and benefits.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications for approval. Follow up with the applicant regarding status.
• Ensure apartment is ready for residents to move-in on the agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.
• Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Represent the company in a professional manner at all the times.

Administrative Functions:

• Accept rental payments.
• Maintain current resident files.
• Maintain and record daily inspections for the community.
• Distribute all company or community-issued notices.
• Assist management team with other various tasks as required.
• Consistently implement policies of the community.
• Resident Interaction Functions:
• Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
• Quickly complete maintenance Service Request and inform the maintenance team. Answer questions from residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
• Maintain open communication with the Property Manager and Maintenance Supervisor.
• Contribute to cleanliness and curb appeal of the community on a continuing basis.

Marketing Functions:

• Participate in outreach marketing activities on a regular basis to obtain prospective residents.
• Advise residents of referral concessions.
• Distribute newsletters, pamphlets, flyers, etc.
• Conduct market surveys and shop competitive communities.

Essential Job Functions:

• Demonstrate an ability to support and contribute to the community team.
• Demonstrate strong oral and written communication skills.
• Operate telephone, computer, Microsoft Office including Word and MS Outlook, community software.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Participate in training in order to comply with new or existing laws.
• Ability to work a flexible schedule, including weekends.
• Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
• Comply with expectations as demonstrated in the employee handbook.
• Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
• Learn and ensure compliance with all company, local, state and federal safety rules.
• Ensures that unsafe conditions are corrected in a timely manner.
• Attendance is an imperative job function.
• Ability to work in a group or individual environment

This position is for a family owned business. Our organization manages six communities made up of apartments and townhouse in the Rochester, NY area. With a focus on building strong and long standing relationships with our tenants, we are a leader in residential community management.

Benefit Conditions:

• Waiting period may apply

Benefits:

• Health insurance
• Dental insurance
• Retirement plan
• Paid time off

Schedule:

• Monday to Friday
• Weekends required
• Day shift

Typical end time:

• 5PM

Typical start time:

• 9PM

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Property Management: 2 years (Required)
• Yardi: 2 years (Preferred)

Work Location: One location