Now Hiring - Real Estate Sales Manager | Dual Property - Residence Inn Depot & TownePlace Suites in Minneapolis, MN

Come join our amazing team at the Residence Inn Depot & TownePlace Suites Minneapolis North Loop! We are currently looking for a Dual Property Sales Manager for the hotels, which includes both a Marriott TownePlace Suites and Residence Inn.

The Sales Manager is responsible for generating new business and maintaining existing clients/corporate accounts for both the Residence Inn Minneapolis Downtown at the Depot & TownePlace Suites Minneapolis Downtown North Loop. Uses sales skills to drive revenue, maximize profit and ensure quality.

• Sales: Accountable for achieving business revenue goals in Rooms and auxiliary revenues thru established goals. Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships. Develop and deliver account strategy relating to overall hotel performance.
• Revenue Optimizing: Responsible for effectively managing revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability through yield processes. Works on pricing and mix of business. Has understanding of market fluctuations and trends.
• Technical Acumen: Responsible for utilizing sales tools/systems to accurately identify, forecast and communicate sales data. Ensures integrity of sales data by documenting information in sales systems on a daily basis. Utilizes sales tools such as TravelClick® and other market intelligence to drive business.
• Guest Service: Responsible for client satisfaction by ensuring the clients’ needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments. Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals.
• Training: Utilizes available resources and adheres to CSM training policies. Ensures all company, brand, and department specific training requirements are met. Implements training philosophies and processes.
• Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Adheres to all CSM Standard Operating Procedures. Must be flexible in work schedule as needed.
• Safety/Risk Management: Ensures a clean and safe work environment to maintain standards per CSM, brand, local, state and federal regulations. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.

Education: High school diploma or GED required. College degree or equivalent experience preferred.

Experience/Knowledge/Skills/Abilities: 2+ years of sales experience preferred in a comparable market or rate position. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment. Must have a valid driver license.

Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Signing bonus

Work Location: One location