Now Hiring - Telecommunications Inside Solutions Advisor - Cox Business in Omaha, NE

Cox Communications, Inc. Sales Outbound Sales Rep - CB - CCI Individual Contributor Yes, 5% of the time Day (United States of America)

• Cold call existing small to medium customers requiring contract renewals, renew contracts and generate new sales opportunities.
• Identify new sources of revenue for existing customer base using tools available (market analysis tools/software such as Dun & Bradstreet data or CRM tools to aid in understanding upsell opportunities).
• Develop and maintain consulting relationships to retain assigned base of existing customers. Make regular contact and maintain expert-level knowledge of their business, industry and communication needs and challenges.
• Develop and maintain strategic account plans for continually maintaining and growing Cox Business revenue within existing accounts.
• Make outbound follow-up calls to customers to inform them of new products/services or upsell them on enhanced packages.
• Manage the base of revenue by proactively contacts customers 3-6 months of contract expire for renewal and upsell.
• Listen to and question customers in order to understand their businesses communication needs, troubleshoot and resolve sources of service, pricing and technical problems.
• Work with Sales Engineer (or Data Sales Engineer) and/or Sales Support Team to determine appropriate solutions and address any issues regarding installation or service.
• Up-sell bundled telephony, data, wireless, and video, as well as other Cox Business products to current customers.
• Develop proposals and presentations for add-on products/services purchased by previously acquired CB customers.
• Negotiate pricing, products, promotions, and terms/conditions with clients.
• Ensure product pricing reflects pricing structures set at the corporate level.
• Educate customers in the use of installed products, service offerings, billing, charges, and product features.
• Maintain client satisfaction throughout the sales cycle.
• Provide customer intelligence and feedback to Marketing department.
• Remain current on technical information regarding Cox Business services/solutions, including telephony, data, wireless, and video services and offerings, Customer Premises Equipment (CPE), networking, consultation, negotiation and sales skills through completion of required/recommended training program.
• Spend the majority of work time talking on the telephone with customers. Limited physical mobility sit at their positions and take or make calls.
• Collaborate with internal stakeholders and develop internal relationships to resolve customer problems.
• Work involves multitasking and handling multiple tasks simultaneously: listening, answering questions, viewing multiple windows and order entry.
• Assist with other duties as needed.

• First, we offer a highly competitive compensation package (base salary + excellent commission plan rewarding strong performance), 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption
• We value people more than technology. That means you'll work within a culture and with a team that values your leadership, your experience, your contributions, and your uniqueness yes, you - as a person. We believe recognition is important, and Cox Business strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion we want you to do you and feel comfortable doing so.
• We also offer boundless opportunities for growth you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.
• Your sales territory will be local, so if you're looking to be home for your family at night or meet your friends for dinner at the end of the day, we've got you covered.

• 1 year of working in a sales environment achieving quotas
• Valid state drivers license, good driving record, reliable transportation
• At least 6 months of experience working with computers and common business software (e.g. Word, Excel, PowerPoint, Outlook)
• Excellent adaptability, applied learning, assignment management, building relationships, written communication, expanding and advancing opportunities, formal presentations, functional competence, high impact communications, learns continuously, PC skills, reasoning, sales skills, and sustaining customer satisfaction, in order to work effectively with teams throughout organization.

• BS/BA degree in related discipline strongly desired
• 1 year of experience in the telecommunications industry or at a major communications equipment vendor desired.
• 1 year business-to-business field sales experience with quotas and cold calling
• Knowledge of local market, local contacts

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.