Now Hiring - Real Estate Catering Sales Manager in Fort Lauderdale, FL

DEPARTMENT: Hospitality

REPORTS TO: General Manager & Director of Hotel Asset Management

FLSA STATUS: Exempt

JOB SUMMARY: The Catering Sales Manager is responsible for driving revenue growth and bringing net new business from prospects by introducing and establishing The Easton & Quantum Kitchen as a preferred catering and events location. They do this by prospecting over the phone, face-to-face, through their networks, and building referral partnerships. In addition, the Catering Sales Manager will work closely with clients from initial contact through completion of the event confirming all details of the event and ensuring all details have been communicated with the operations team. A catering sales manager targets and coordinates catering sales efforts. The job involves initiation and development of quality leads to ensure growth of catering sales. The primary responsibility of a catering sales manager is to develop existing business and solicit new catering business through catering lead generation and catering sales marketing. The sales manager solicits new catering customers through traditional and non-traditional sales techniques.

JOB RESPONSIBILITIES: Including but not limited to

• Generates revenue by prospecting and soliciting new and return business by selling on and offsite catered events.
• Meets and/or exceeds established sales goals.
• Demonstrates positive leadership and characteristics which inspire staff to meet and exceed our standards and sales goals.
• Overseas fulfillment of contract negotiation.
• Communicates and negotiates with service providers, vendor, and other departments to ensure contract. fulfillment of events.
• Participates in special projects and committees.
• Provides revenue projection, production, and tracking for event sales.
• Professionally represents Kitchens for Good at trade shows and industry events.
• Collaborates with catering and sales team to develop marketing plans, budget analysis and menu creation.
• Exhibits a high level of enthusiasm when working with customers to drive customer satisfaction.
• Attends weekly BEO meetings with sales and catering team.
• Reviews and updates detailed price sheet of all billable products and services that accurately reflects current costs and the organization’s profit objective.
• Proactively troubleshoots problems that may arise to ensure customer satisfaction.
• Answers questions and handles complaints.
• Update client information in the company contact database.
• Stay on top of industry trends to identify potential opportunities for company growth.
• Booking, selling, planning and coordinating all special social events while assuring the highest level of customer service.
• Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls.

• Minimum of 3 years of catering and sales experience in hotel and/or catering venue.
• Three years of experience in food service required.
• Experience required in prospecting and outside sales with Corporate and citywide markets.
• Excellent prospecting, resourcefulness, communication, presentation, and networking skills.
• High school degree required, Bachelor’s degree in Hotel Management, Food Management, or related field preferred.
• Excellent organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Extensive knowledge of event planning and catering requirements.
• Ability to work with clients to determine and anticipate needs of the event.
• Excellent managerial and supervisory skills.
• Ability to work at a fast pace.
• Extensive knowledge of food hygiene.
• Strong Presentational Skills.
• Collaboration Skills.
• Customer/Client Focus.
• Initiative/Self-Motivated.
• Results Driven.
• Sales Expert.
• Organizational Skills.
• Prolonged periods of standing.
• Must be able to lift 15 pounds at a time.
• Ability to remain calm under pressure and deal with unexpected situations.

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