Now Hiring - Sales Operations Administrator in Rancho Cucamonga, CA

As the Sales Operations Administrator you will support Account Executives through the entire sales process, performing CRM administration, ensuring customer satisfaction as well as identifying operational improvements throughout the sales process.

Responsibilities are not limited to but will include: customer service follow up, policy and procedure identification and development, administrative support of field personnel, *processing and following up on plan and permit submissions.

Essential Functions:

• Assists Account Executives with the complete sales cycle (opportunity management, proposal generation, bid document compilation, customer on-boarding, etc.).
• Provides administrative support to Account Executives, Division/Department Management and Project Managers.
• Sets up customers, vendors, and subcontractors obtaining all contractual forms and agreements and ensuring they are entered into the company CRM system.
• Processes all Won sales opportunities ensuring document accuracy and thoroughness before forwarding to contracts for processing. Will work with both the Account Executive and Customer for documentation compliance.
• Serves as the point of contact for House Accounts. Can effectively communicate with both new and existing customers all services and products offered by TRL Systems, always with a focus to expand a customers service portfolio.
• Serves as a customer solution advocate with a focus on delivering and maintaining an exceptional and personalized customer experience.
• Serves as a backup/support for the plan check submission process. Completes all applicable forms, uploading documentation to company systems and working with and following up with applicable authorities during the project approval process.
• Any additional duties as assigned.

Physical Demands & Work Environment

• Ability to make repetitive movements (motions) of the wrists, hands, and/or fingers, daily.
• Ability to walk, bend, stoop, hear, and speak, daily.
• Move/Transport items weighing 20 pounds, occasionally.
• Stand or Sit for long periods (4+ hours), daily
• Work is performed in an office environment

Position Requirements: 3+ years in Administrative support, high school diploma (or equivalent), a valid California Driver License, and proof of auto insurance. We also conduct pre-employment drug screening in accordance with Federal Contractor regulations and background checks in accordance with State and local regulations.

At TRL Systems, we've been keeping people and their property safe for 40 years. As an integrator of Fire Alarm, Nurse Call, and Security systems, everything we do has the potential to save lives and you get to be a part of that. Your role is important and heres what you can expect as a member of our TRL Team:

• Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off
• Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few
• Company Sponsored Events: Family-friendly events with food, games and prizes
• Training and Development Classes available to develop you personally and professionally to help you be the best version of you possible!
• Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential

TRL Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. TRLs employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.