Now Hiring - Behavioral Health Marketing Liaison in Fort Washington, PA

POSITION SUMMARY

The Community Liaison implements the philosophy, policy procedures, systems and strategic goals set forth by the senior management team while maximizing the highest level of customer service to assigned referral sources.

QUALIFICATIONS

Education: Bachelor’s Degree in a behavioral health area, marketing, business administration or related field or equivalent work experience.

Experience: A minimum of two (2) years experience in a health care business development management environment with measurable business development results, and a knowledge of psychiatric and chemical dependency treatment principles, preferred.

Licensure: Must have a valid driver’s license.

PRIMARY RESPONSIBILITIES

• Develop and maintain new accounts and markets as directed by the Director of Business Development.
• Maintain and lend customer support to designated number of referral source contacts per week, as set forth in a 30-day plan from Director of Business Development.
• Maintain current account information (via the customer profile), and update as required.
• Maintain primary contact with all customer assigned accounts through personal visits, telephone calls and letters/mailers on an ongoing basis.
• Maintain current awareness of changes in the industry through self-education, peer education, and professional and community involvement of the betterment of this position and the facility.
• Participate actively in the weekly Business Development team meetings to reduce duplication of efforts (i.e., setting up joint calls with the CEO and other business development staff, overall participation in the marketing efforts) and coordinate response to referral source as indicated regarding their clients while patients in our systems.
• Promote the team concept within the facility.
• Participate in the continuous analysis of the changing health care environment and health care market.
• Attend scheduled department meetings to provide the Director with timely reports on month-end reviews, client servicing schedules, customer sales forms, and other reporting requirements.
• Attend in-house planning and development committee meetings, as requested.
• Adhere to facility, department, corporate, personnel and standard policies and procedures.
• Attend all mandatory facility in-services and staff development activities as scheduled.
• Adhere to facility standards concerning conduct, dress, attendance and punctuality.
• Support facility-wide quality/performance improvement goals and objectives.
• Maintain confidentiality of facility employees and patient information.
• Completion of requested reports on a timely basis.
• Demonstrate excellent time management skills.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Fort Washington, PA 19034: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: One location