Now Hiring - Insurance Pharmacy Sales Consultant - 002988 in Rochester, NY

Summary:

The Pharmacy Sales Consultant is an internally and externally facing position that is focused on growing and maintaining pharmacy membership and promoting revenue building and innovative Rx solutions for the assigned region(s)/area(s). This role also provides subject matter expert support to members of the Pharmacy Consultation team, Sales, clinical staff, Information Consultants, health professionals, brokers, and employer groups regarding pharmacy issues, prescribing trends and patterns, clinical developments and impact, and actions that can be taken to assure cost effective use of prescription medications. The incumbent works closely with the FLRx clinical team, Sales, Marketing and IC team, maintains positive working relationships with plan medical directors and sales leadership, and provides support and consultation to sales staff.

Essential Accountabilities:

• Supports and encourages the development, implementation, and promotion of innovative revenue-driving Rx programs such as Saveon and Rx Concierge to the assigned region(s)/area(s). Supports the growth and retainment of Rx membership within health plans 39 counties and out of area by offering high-value Rx programs that promote retention efforts.

• Coordinates the implementation of the employer profiling process relating to prescribing patterns and prescription drug utilization. Analyzes profiles of assigned accounts, provides a consultative report for employer specific data and trends that includes identifying clinical issues affecting performance, opportunities for improvement, and highlights strategies to improve performance.

• Provides consultation regarding strategies to reduce pharmaceutical benefit expenses within the context of quality clinical care, provides tools and materials for member education, and researches clinical information as requested by the group. Coordinates with Account Representatives as appropriate.

• Manages specific clinical initiatives through roll-out via H & W consultants, IC’s, Sales staff, or directly in the field, including introduction and coordination of program operations of specialty care pharmacy programs, use management programs, and others.

• Facilitates employer input into FLRx issues and strategies, keeps FLRx and Sales management and partnering organizations abreast of relevant feedback and insights from the broker, sales, and employer community.

• Works closely with Marketing Team and Sales Training team on the development and enhancements to pharmacy-related materials.

• Collaborates with internal SME's on Request for Proposals as part of ongoing efforts to maintain and gain pharmacy membership.

• Attends Annual Utilization Reviews at Employer Groups while providing Rx Consultation and Recommendation. Attends Broker Meetings to provide Rx Landscape updates and showcasing our Value Story.

• Organizes responses to brokers, sales, or direct employer questions on clinical strategies, profiles, and utilization data in cooperation with other departments as appropriate. Documents visits, activities, and results as required by the Manager or Director.

• Works closely with FLRx clinical pharmacists and manager of Pharmacy Consultation to identify improvement opportunities and educational strategies for Sales, Brokers, IC’s and employer groups.

• Supports the development and implementation of Rx clinical outreach and use management programs on behalf of FLRx.

• Directs projects and communications-related activities from recommendation through post-implementation review, including holding meetings and analyzing data. Partners with department leaders and teams impacted by the decisions.

• Handles implementations/terminations of clients and/or clinical programs. As subject matter expert supports the Project Manager and Sales teams.

• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.

• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.

• Regular and reliable attendance is expected and required.

• Performs other functions as assigned by management.

Minimum Qualifications:

• Bachelor’s degree with an emphasis on clinical (nursing, counseling, pre-med), or sciences (biology, chemistry, biochemistry). Master’s Degree in Business, Health Administration, Nursing or another relevant field preferred.

• Five or more years relevant experience in healthcare, health insurance, pharmaceutical sales, or related field.

• Fundamental knowledge of pharmacy trends and issues, legal and regulatory issues pertaining to prescribing, pharmaceutical benefits management.

• Strong presentation skills required with the ability to effectively present to all levels of management.

• Superior project management skills required, with the ability to drive a project from initiation to completion successfully.

• Capable of working independently with little supervision, self-directed and highly organized work habits. Strong leadership skills.

• Ability to serve as a professional, articulate, and knowledgeable liaison regarding FLRx both externally and internally.

• Proficient at data analysis and interpretation.

• Excellent written and oral communication skills (one-on-one as well as group presentation skills).

• Ability to exercise good judgment and maintain composure and professional demeanor in the face of high stress situations that may include dealing with complex issues, aggressive and/or abrasive behavior.

• Ability to deal professionally with all levels of staff and management. Ability to bridge issues and promote cooperative approach between external and internal interests. Ability to establish effective liaisons with other areas of the corporation.

• Willingness to remain current on Pharmacy Management. Industry knowledge with clinical pharmacists.

• PC mastery in Word, Excel, and PowerPoint.

Physical Requirements:

• Normal office environment, frequent work outside of normal business hours required.

• Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer.

• Frequent travel required throughout New York State.

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One Mission. One Vision. One I.D.E.A. One you.

Together we can create a better I.D.E.A. for our communities.

At the Lifetime Healthcare Companies, we’re on a mission to make our communities healthier, and we can’t do it without you. We know diversity helps fuel our mission and that’s why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees’ experiences, skills, and perspectives, we take action toward greater health equity.

We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply.

OUR COMPANY CULTURE:

Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation, and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer