Now Hiring - Sales & Operation (H1B Sponsorship) in Jersey City, NJ
Sales & Operation (H1B Sponsorship) in Jersey City, NJ
Job Description:
- Manage the order lifecycle process for all customers in the assigned portfolio of accounts.
- Explain our product thoroughly to target customers and help customers to finish their first-time purchase.
- Ensure customer retention and satisfaction by establishing and fostering sustainable relationships through open and proactive communication with internal and external customers
- Monitor, report, and document service complaints by clarifying customer complaints; determining root cause; identifying and explaining the best solution; expediting corrective action or adjustment and confirming resolution
- Partner with field sales to oversee and manage the customer experience for an assigned region
- Proactively partner and collaborate with cross-functional business partners to provide a seamless customer experience and achieve departmental KPIs
- Represent IMMI GROUP as the educational consultant, financial consultant, or immigration consultant by providing contracted services to customers and executing the service process that meets customers’ protection needs
Requirements:
- Must have excellent speaking and writing skills in Mandarin Chinese and English.
- Having a background in customer service, operation or sales is a plus.
Provide CPT, OPT, and E-Verify; the company sincerely cultivates outstanding talents and provides H1B opportunities for exceptional work performance.
Job Types: Full-time, Internship
Schedule:
- 8-hour shift
- Five days per week
Education:
- Bachelor's (Required)
Experience:
- Customer Service / Operation: 1 year (Preferred)
- Word, Excel, and PowerPoint Skills (Required)
Language:
- Mandarin (Required)
Work Location: Onsite-Jersey City, NJ07302
Job Types: Full-time, Contract
Pay: $13.00 - $16.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Monthly bonus
- Signing bonus
COVID-19 considerations:
We require all employees who tested positive for covid work from home.
Ability to commute/relocate:
- Jersey City, NJ 07302: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you need OPT or H-1B Sponsor to work or for future work?
Experience:
- sales or operation: 1 year (Preferred)
Language:
- Mandarin (Required)
Work Location: Hybrid remote in Jersey City, NJ 07302
IMMI SCHOOL INC
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IMMI SCHOOL INC
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IMMI SCHOOL INC
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