Now Hiring - Manufacturing Sales Advisor I, Natick in Natick, MA

The Role

• As a Studio Advisor in a Lucid Studio, your primary responsibility will be to educate and support customers as they embark on their Lucid journey. This introductory role is dedicated to ensuring the customer journey is frictionless and a personalized relationship with Lucid is established.
• Balance the needs of customer acquisition through supporting the Studio floor to delighting customers through your knowledge of our product by understanding their needs.
• Ability to customize their approach and relate to an array of people by uncovering their needs and asking the right questions. The role of a Studio Advisor is to build and nurture the relationship with our customers.
• Driven by achievement and thrives in an environment where goals are set and attained.
• Responsible and ambitious quick learner with a penchant for active listening and delivery of tailored, clear and relevant information
• Familiarity with Customer Relationship Management (Salesforce) tools and an appreciation of its contribution to success.
• Driven to achieve targets and understands the link between sales and customer experience.
• Possesses strong relating skills including good oral and written communication, empathy, and active listening ability.
• Ability to continually refine and adjust engagement approach to improve sales and customer experiences through feedback and review of customer interactions.
• Aptness to remain disciplined in the development and maintenance of sales pipeline building.
• Ability to coordinate and facilitate customer test-drives.
• Conducting Vehicle Orientation for customers onsite, locally and within region

You Bring:

• 1+ years of related professional experience.
• Experience within retail, luxury or hospitality strongly preferred.
• Bachelor's degree or equivalent is preferred.
• Strong organizational skills and ability to prioritize effectively.
• Available to work weekends, evenings, nights, and holidays as needed.
• Ability to maintain a current Driver's license and obtain a DMV Salesperson License.
• Available to travel for onboarding and training.
• Proficient in English with a secondary language skill set being a plus.
• Proficient in Microsoft Office products, CRM tools and retail business systems.
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
• Excellent interpersonal and organizational skills with the ability to relentlessly prioritize.
• Manages and overcomes customer feedback in a cordial and calm manner.
• Acts with urgency and champions excellence in all company objectives.
• Demonstrates a passion for electric vehicles and premium vehicle markets.