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Now Hiring - Manufacturing Key Account Manager (FT) (22-569) in Marlborough, MA
Manufacturing Key Account Manager (FT) (22-569) in Marlborough, MA
IPG Photonics Corporation
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Manufacturing
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell
Machinery Manufacturing
To Whom
Manufacturing
Location:
Marlborough, MA
3.3
Thank you for your interest in positions at IPG Photonics. All Applicants must apply on our company website to be considered. Please visit [please apply online] and click on the “Company” tab. We look forward to seeing your application soon!
At IPG Photonics Corporation, the Key Account Manager will be the primary interface between IPG and our designated KEY customers. The key account manager must build and maintain a strong relationship with the customers. You will be the lead point of contact for all key account matters, responsible for understanding the customer’s needs and requirements and coordinating activity and deliverables.
At IPG Photonics Corporation, the Key Account Manager will be the primary interface between IPG and our designated KEY customers. The key account manager must build and maintain a strong relationship with the customers. You will be the lead point of contact for all key account matters, responsible for understanding the customer’s needs and requirements and coordinating activity and deliverables.
Role responsibility will encompass the full array of business with the customer in an effort to drive the maximum business potential for IPG. You will lead customer success initiatives, keep a primary focus on customer outcomes and play a central role in directing the interactions between our customers and IPG Photonics. You will collaborate with our key customers to deliver exceptional outcomes and experiences for their engineering and production teams. It is essential that you establish the most effective customer commitment to IPG at the right level within the customer’s organization. This is a coordinated effort of company-wide support within the IPG organization. Your efforts are to encompass a global, customer-focused, strategic thought process.
KEY RESPONSIBILITIES:
- Represent the customer to the internal IPG organization
- Analysis and development of measures for the implementation of the key account strategy encompassing Sales, Service, Applications, and Technical Customer Support
- Developing a solid and trusting relationship between key customers and IPG, that exceeds customer expectations and delivers long-term recurring revenue for IPG
- Build relationships that allow for effective utilization of internal IPG Photonics resources to support customer programs/customer satisfaction and to drive new business opportunity growth at key accounts.
- Responsible for achieving/exceeding the revenue goals of key accounts.
- Manage and grow key accounts through an understanding of customer’s needs, product pipeline, and next-generation needs
- Provide technical and selling expertise at key accounts to "over-serve" existing business and to deepen relationships with strategic customers which enables cross-platform sales, which generates new business/product platforms within these customer relationships.
- Working with designated IPG team members from other departments dedicated to the same client account to ensure the highest quality of products are being produced and all customer needs are being met.
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
- Resolving key customer issues and complaints.
MINIMUM REQUIREMENTS AND QUALIFICATIONS:
- Minimum 5 years experience in an Account manager role
- Experience in a high-tech industry, preferably in capital equipment with a strong preference for experience with lasers, laser optics, optics, optical metrology
- BS degree or higher in a technical field, MBA preferred
- Excellent customer relationship skills and proven results with increasing sales
- Ability and experience in successfully delivering results through cross-functional teams (initiating projects, communicating the timeline/deliverables, managing schedules, and driving internal commitments)
- Communication - Superior written and verbal communication skills - able to effectively communicate at all levels of the organization both internal and external
- Independent, solution-oriented approach and a high level of commitment and flexibility
- Strong presentation, analytical, and customer service skills complimented by an aggressive and solutions-oriented track record
- Must have the ability to address tactical issues in the short term while maintaining a strategic vision for the long-term
- Proactive and proven strategic problem-solving expertise
- Candidate must possess a strong sense of ownership and thrive in a fast-paced environment
Equal Opportunity Employer / Affirmative Action M/F D/V:
IPG Photonics Corporation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. All employment decisions and personnel actions at IPG Photonics are administered without regard to race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability, gender identity, sexual orientation, genetic carrier status, and veteran status, any military service, any application for any military service, or any other category or class protected by applicable federal, state or local laws. IPG Photonics Corporation provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact (508) [please apply online] or email [please apply online] opens an email client application to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
IPG Photonics Corporation
Company Size
5001 to 10000 Employees
5001 to 10000 Employees
Founded
1991
1991
They Sell
Machinery Manufacturing
Machinery Manufacturing
To Whom
Manufacturing
Manufacturing
Website
https://www.ipgphotonics.com/en
https://www.ipgphotonics.com/en
Revenue
$1 to $5 billion (USD)
$1 to $5 billion (USD)
IPG Photonics Corporation
is currently hiring for
2
sales
positions
IPG Photonics Corporation has openings in:
MA,
& IA
The average salary at IPG Photonics Corporation is:
2 Yes (amount not posted)
IPG Photonics Corporation
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IPG Photonics Corporation
IPG Photonics Corporation
is currently hiring for
2
sales
positions
IPG Photonics Corporation has openings in:
MA,
& IA
The average salary at IPG Photonics Corporation is:
2 Yes (amount not posted)