Now Hiring - Inside Sales Representative in Auburn, MA

Arcade Snack Company
Inside Sales Job Description

Arcade Snacks’ sales department is the core of our business. Our sales team is our direct representative to our customers. We rely on our sales staff to represent Arcade Snacks in a professional, educated manner, ensuring customer satisfaction from point of sale to the receipt of order and future growth within the customers.

Qualifications/Skills:

• Minimum High School Diploma or equivalent
• Able to be focused in a fast paced environment
• Multi-tasking skills
• Organized
• Dependable and Reliable
• Work well in a group
• Exceptional phone, communication, and customer service skills
• Accuracy and attention to detail
• Time management skills
• Basic typing and note taking skills
• Team player
• Ability to learn a large volume of products

Requirements/Responsibilities:

• Answering multiple phone line
• Learn and speak intelligently about all our products
• Call Current Customers o Organize customer calls that need to be made in our call management system. o Take detailed and accurate orders, enter orders into the CRM. o Log the call and the result of call into the Customer History Notes. o Complete the appropriate sales paperwork. o Reschedule follow up calls. o Bring customer complaints and concerns to the Sales Managers attention.
• Cold Calling – Business to Business o Calling potential customers to establish new business. Material may be self obtained, or given to you by Arcade Snacks. o Use our tested sales script o Schedule follow up calls in your weekly planner. o Keep all paper work for the lead organized in folders at your desk.
• Samples and marketing material o Send samples and marketing material to customers and qualified leads
• Customer Service o Answering product questions and concerns customers and leads may have o Inform Sales Manager if situations that may arise.

QAM-93.3 Revised 5/31/17
Arcade Industries, Inc. * 205 Southbridge Street, PO Box 375 *Auburn, MA 015010

PH 508-[please apply online] * FX 508-[please apply online] * [please apply online] Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Auburn, MA 01501: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location