New Search Return To List

Inside Sales Director in Niwot, CO

COMPANY

Wiland

Base Salary: At least $80,000
Total Comp: $100,000 to $120,000
Industry: Advertising
Benefits: Full
Customers: All
Car Allowance: No
Sales Cycle: Short
Travel: Only in Territory
Location: Colorado: Niwot

JOB DESCRIPTION

JOIN THE WILAND TEAM!

We are a company dedicated to continuous innovation and excellence in serving our clients. We are equally committed to taking excellent care of our employees. We believe in a healthy work-life balance and giving back to the community. We promote a culture of honesty and integrity while fostering the creativity and professional growth of our employees. Our ongoing commitment to Diversity and Inclusion helps to make us the great company that we are.

 

Client Success Director - Direct to Consumer

Summary
The Client Success Director (CSD) is the primary Client contact within the Wiland organization. This individual is responsible for meeting or exceeding revenue goals for their assigned book of Clients and ensuring Client satisfaction and retention. The CSD will maintain regular communications with their Clients and understand the Clients business goals and metrics. The CSD will create Client development plans to ensure we are meeting needs and growing revenues from each Client.



Job Responsibilities

  • Primary Client contact.
  • Responsible for understanding the complete suite of Wiland products and Success and how they can benefit our Clients.
  • Responsible for selection of models and delivery of recommendations or proposals.
  • Responsible for all revenue for assigned Clients. Up-sell/Cross-sell to existing Clients as appropriate to maximize revenue results.
  • Strategize with Clients. Become educated and experienced in Clients’ Industries. Maintain a thorough understanding of each Clients’ businesses.
  • Move Clients through the Client “Maturity Cycle.” Develop and maintain Client Development Plans.
  • Meet or exceed individual Sales and Revenue Goals, tracking monthly and quarterly progress toward achieving objectives.
  • Some travel is expected for this role once it is safe to do so


Education, Experience & Qualifications

  • Bachelor’s degree in Business Administration, Management, Marketing or equivalent work experience. Must be able to produce college transcripts showing minimum 3.0 GPA.
  • 4+ years experience in the direct marketing industry.
  • 4+ years experience in list circulation or client service experience.
  • 2+ years experience in the Catalog, Retail, Etail, industry
  • 4+ years experience with Microsoft software products and research capabilities on the Internet.
  • 2+ years experience in sales and account management.
  • Experience in Salesforce or equivalent contact management tool desired.
  • Excellent written and verbal communication skills.


Additional Details

  • Location: Niwot, CO
  • Department: Client Success
  • Compensation: Base Salary Range $73,000 - $80,000. Total compensation for this role includes a variable component that is tied to the growth and retention of a book of business.
  • There are no caps or quotas.

 

 

  • Our benefits include: Medical, Dental and Vision, Flexible Spending Account, Basic and Voluntary Life/ADD&D Insurance, Short & Long-Term Disability, 401(k) Retirements Savings Plan with company match, paid parental leave, Generous PTO Accruals and Designated Company Holidays.
  • Must be a US citizen or authorized to work in the United States.
  • Wiland is an equal opportunity employer.
  • We are currently working remotely


Apply Now!
We want to learn more about you! We are seeking bright, exceptional professionals who are looking to join a growing, talented team of data-driven marketing innovators.