Now Hiring - Customer Loyalty Specialist in Carmel, IN

Job Description

If you have experience in the insurance industry, Sarah Reitmeier Agency, Inc invites you to apply for this position. We challenge you to strive to meet your potential and are looking for someone who has the ambition to thrive. We are a successful insurance agency that is looking to expand their team. If you are an energetic professional interested in helping our business grow through outstanding customer experience and insurance sales-driven conversation, then apply today.

Salary Range: $30000.00 - $70000.00 per year

Benefits

Base Salary plus Bonus Opportunities

Paid Holidays

Paid Time Off (PTO)

401K

Hands On Training

Performance Bonuses

Professional Work Environment

Mon-Fri Work Schedule

**Base salary based on experience

Responsibilities

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Provide exceptional customer service.

Claims follow up calls.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Process customer policy change requests..

Complete Evidence of Insurance requests.

Take premium payments from customers.

Maintain knowledge of new products.

Generating insurance quotes.

Be outstanding at relationship building.

Schedule appointments for sales staff to meet prospective customers.

Educate clients on the insurance policies that best suit their needs

Ask each customer for referrals and explain our referral program.

Requirements

• Property & Casualty insurance license is preferred
• Life & Health Insurance license preferred
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Problem-Solving Capabilities.
• Works well with other employees and is a team player with a positive attitude.
• Ability to tactfully handle stressful and difficult situations.

Company Description
The Sarah Reitmeier Agency is a fast paced insurance agency looking for the perfect candidate to build relationships with our customers while taking care of their needs. We believe people are an organization's most valuable asset, and their ideas and experiences will be incorporated in our culture helping to inspire, protect and restore our customer's dreams.