Now Hiring - FastTrack Strategies - Professional Services AT&T Business Account Manager in Fort Worth, TX

Full description of the position

We specialize in providing businesses with sales and customer service solutions in the wireless and internet industry. Our team of AT&T Business Account Managers is dedicated to connecting customers and businesses with telecommunication products and services that enhance their everyday lives. In this AT&T Business Account Manager, you will have the chance to be a trusted advisory on affordable and reliable services. As an AT&T Business Account Manager, your responsibilities will include creating customer experiences that are meaningful by offering customized recommendations, and ensuring customer satisfaction. The AT&T Business Account Manager will understand businesses needs and only suggest what may be needed. The AT&T Business Account Manager will create a plan and guidance on all services and while managing accounts. We are looking for an AT&T Business Account Manager who is eager to help customers with all their telecommunication needs. Obligations of the Sales and Customer Service Representative: * Utilize communication and sales techniques to identify customers and businesses needs to recommend the best wireless products, plans, and services to maximize value * Provide exceptional customer service assisting with inquiries, troubleshooting issues, and ensuring a seamless experience. * As an AT&T Business Account Manager, educate and assist customers with their wireless and internet service options available, including billing inquiries and technical support. * Meet and exceed sales metrics while maintaining high-quality customer interactions * Remain knowledgeable about the newest wireless technologies and offers * Collaborate with team members to enhance customer experiences, drive business success, and maintain a cohesive, high-performing environment * Maintain a positive and energetic attitude while problem-solving and handling objections effectively, always striving for customer satisfaction in this role Skills Needed in the Sales and Customer Service Representative: * Understand customer needs and tailoring solutions to address them with precision, ensuring a personalized service * Comfort with learning and sharing new wireless and internet technologies, staying ahead of the competition and delivering cutting-edge solutions to customers * Committed to maintaining a high level of ethics in all customer interactions, ensuring trust and credibility with every encounter as a Sales and Customer Service Representative. * Reliable transportation * Experience prior in a telecommunications, technology, retail, customer service or sales role Job Type: Full-time Pay: $3,800.00 - $4,500.00 per month Schedule: * Day shift * Monday to Friday * Weekends as needed Work Location: In person