Now Hiring - CCS Facility Services - Professional Services Account Manager in Seattle, WA

Full description of the position

Account Manager About CCS Facility Services: CCS Facility Services is a leading provider of commercial facility services dedicated to delivering exceptional service to our clients. We are currently seeking a dynamic and proactive Account Manager to join our team. Position Overview: As an Account Manager, you will play a crucial role in ensuring the delivery of high-quality services to our existing customer base. This management position requires a blend of customer service excellence, leadership, and effective communication skills. Responsibilities: * Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly. * Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty. * Promote the company culture and values among field employees, providing guidance and leadership to ensure consistent service delivery. * Establish and maintain effective communication channels with both clients and employees, ensuring transparency and clarity in all interactions. * Coach, guide, and develop field personnel to enhance their skills and performance. Job Setting: The majority of your time will be spent at customer locations, with some time allocated to office-based tasks at the branch office. Qualifications: * Excellent communication and interpersonal skills to effectively engage with clients and employees. * Strong problem-solving abilities to address issues promptly and proactively. * A passion for delivering exceptional customer service. * Proficiency in computer skills, particularly in Word and Excel. * Ability to multitask effectively in a fast-paced environment. * Bilingual proficiency in Spanish is preferred. Compensation and Benefits: * Base salary: $75,000-$80,000 * Health insurance coverage * Company-provided vehicle for business travel * Paid Time Off (PTO) * Expense reimbursement for work-related costs * 401(k) retirement savings plan EDmlvp8q0f